[Resolved]  Freecharge.in — Freecharge.in (fraud) recharge of Rs 500 (talk time of 550)is not cradited on my docomo number

Address:Bangalore, Karnataka

My info is as below.

Name : Dhaval
Operator : Tata Docomo
recharge site : freecharge.in
invoice no : 6042361
Circle : Karnataka

I have done online topup of Rs 500 through freecharge.in and for that I should get 550Rs recharge amount but i didn't get any recharge amount. I only received a message indicating that :

"Dear customer, Recharge of Rs500.0 is successful, Current balance is Rs146.66, TransID:[protected], Recharge at tatadocomo.com /onlinerecharge No regestration No hidden charges Safest way.."

I didn't get Recharge amount of Rs 550, I talked with customer care of docomo and they told me that some 3G pack is activated. But my sim card is 2G and I have never done recharge for 3G. So some mistake is done from freecharge.in side because I have done topup of 500 and docomo customer care says that some 3G plan is activated. So, please solve my problem, give me my amount back or give me talktime of 550.

Instead of doing topup of 500, freecharge.in may had done special recharge and I didn't get any talktime, so here I am asking for my amount back or talktime of 550Rs.
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Aug 13, 2020
Complaint marked as Resolved 
Jun 07, 2016
sajanwatts's response
I made a Recharge of 1000 INR and applied a Coupon for 75 % cashback, But The Cashback is not Recieved yet.
(Order Id - FCMA[protected]),
Traction date:12 may 2016,
Email Id:[protected]@hotmail.com

Freecharge is a fraud company, Don't use it for making recharges.
They can't give you the right answer to customer

Give Me the proper resolution

Sajan:[protected]
Complaint comments 

Comments

Docomo — RECHARGE NOT SUCCESSFUL OF RS.500

sir i have done a recharge at 01:25 PM,but it couldnot be recharged in my cell phone ...i have done a recharge of Rs 500 on date 11/01/12. i have done a recharge through e-rechar from jalgaon.....plz do give the reply for this act as soon as possible my conact no.-[protected].
what a fast service s of tata docomo...?
can we wait 24 hours for balance comfurm...
Hi Bhagyashree,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO.

Poor service

Respected Sir, I've recharged mobile number [protected] for 50₹ from my free charge app but money has debited from my account of Dena bank & till recharge has not done; so, kindly consider my request.

Cashback Issue/Freecharge is a Fraud company

I made a Recharge of 1000 INR and applied a Coupon for 75 % cashback, But The Cashback is not Recieved yet.
(Order Id - FCMA[protected]),
Traction date:12 may 2016,
Email Id:[protected]@hotmail.com

Freecharge is a fraud company, Don't use it for making recharges.


Sajan:[protected]

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