[Resolved]  Freecharge.in — recharge failed

Address:Uttarakhand

i Recharged my no.[protected] with rs.100 by freecharge but after clicking yes on payment link..link stopped and i waited for 10 min nothing happend and 100 rs deduceted from my pnb a/c bt no recharge ..even in my freecharge a/c no order is recorded this happenening third time..but no refund..help me plz
Was this information helpful?
No (0)
Yes (0)
Aug 16, 2016
Complaint marked as Resolved 
Verified Support
Nov 29, 2011
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Hi,

Your recharge for Order id 7218152 the amount of Rs.100 is successfully done on no.[protected] at 29/10/2011 01:26:39 from operator’s end with transaction id is 96211377.

Kindly contact your service provider. They will help you out with your talktime.

For further queries feel free to write us at http://www.freecharge.in/CustomerSupport/upload/

Regards,
Customer Care
Verified Support
Aug 14, 2012
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Dear Jessica,
Greeting from Freecharge.in

Request you to share Order id/ Mobile no on which the transaction was been done orelse your registered email id so that we can check and resolve your issue at the earliest.

For further queries feel free to write us at [protected]@freecharge.in or visit the below mentioned link in order to assist you.

http:/support.freecharge.in

Once you submit all the details, your query will be addressed with in 24 hrs.

Regards,
freecharge team
http://www.freecharge.in

Happy Freecharging!!!
Complaint comments 

Comments

I have done a recharge of 100/- for my mobile [protected] on 28th october at 11:45 pm.My email id is [protected]@yahoo.co.in.
Money was cut but my phone is not recharged.Please look into it

P.Vinay Kumar Reddy

freerecharge — Recharge Failure

Hi,

I have recharged online with amount of Rs.125/-, amount was deducted from my account, but the recharge was failed. Can you please let me know when this problem can be solved, and send me the details to my email id : ram.[protected]@gmail.com

Please find the below details.

Service Provider : Idea
Mobile Number : +91-[protected]
Amount : Rs.125/-
Order Id : 8273880

Thanks,
Rama Rao

freerecharge — Recharge not done

I have done a recharge of 333/- for my mobile [protected] on 31th December at 10:00 pm.My email id is [protected]@yahoo.co.in.
Money was cut but my phone is not recharged.I didnt even recieve the order id!!!! Please look into it

P.Vinay Kumar Reddy
[Complaint comments]
I have recharged my phone for Rs. 232 and the amount has been deducted from my credit card but my phone has not been recharged and it says transaction failed.
Please look into this urgently.

Thank you,
Best Regards,
Jessica
My amount got deducted from my bank but recharge didn't happen. i want my amount back.
very bad...
Sir i was recharged Rs 145 ican not recevie the message . amount was deducted Rs145 in my account please refund my amount.email id . [protected]@gmail.com
Videocon Tv, ALL

Rs. 241
Recharged on Desktop Website

Order id : FCDW[protected]
Your payment for this transaction failed
FCDW[protected]

Amount Deducted but no recharge.

I recharged on [protected] of Rs.444. Amount got deducted but did not receive any recharge. Transaction history also shows no records. Please help me.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Freecharge Payment Technologies / FreeCharge.in
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    34%
    Complaints
    2441
    Pending
    0
    Resolved
    828
    Freecharge Payment Technologies / FreeCharge.in Phone
    +91 12 4433 0000
    Freecharge Payment Technologies / FreeCharge.in Address
    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
    View all Freecharge Payment Technologies / FreeCharge.in contact information