[Resolved]  Freecharge.in — 4 coupons provided by this website is not working and 1 coupon is not delivered

Address:Panchkula, Haryana

I recharged my mobile from this website many times with order numbers ( FCVW[protected], FCVW[protected], FCVW[protected] )and get coupons but their coupons (croma retail, cafe coffee day etc not in working or not accepted by websites or stores ) i applied croma retail coupons for purchasing memory card but site not accepted it nd today i went to CCD Chandigarh with 3 coupons of rs 50 they refuse their coupons and at that time i notice ol 3 coupons have same code. and at my first recharge i selected mc Donald 50 rs coupon they have to send me by post but till now 2 months ago i dnt got my coupon ol time they deduct my 10 rs for handling charges please help to solve my complaints

with regards
saurav batra
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Dear Sauravbatra,

Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.

Our Croma Care representative will get in touch with you shortly.

Our customers’ satisfaction is most important to us and it is our constant endeavor to ensure the same.

Sincerely,
Team Croma
Dear Sauravbatra,

Trust your complaint with Croma has been resolved.

For any further queries or feedback, do feel free to call us on[protected] or e-mail us at [protected]@cromaretail.com.

Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.

Sincerely,
Team Croma

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