I have purchased 2 Future prepaid cards from Hometown, Kolkata in November'2009 understanding that the card validity is for 1 year.
Thereafter, while I was in Mumbai, I tried to use it but was told that this card is valid only in Pune, Bangalore and Kolkata.
Now in June, I am back in Kolkata and when I presented the prepaid cards in Pantaloons, Kolkata they said that the cards facility have been withdrawn.
I'm quite shocked at such a sudden withdrawal and am also surprised to note as to how can a facility which used to advertise "12 months validity" as a USP, suddenly stopped it without any notice to existing cardholders.
I have around RS 4000 loaded in those cards- please let me know how I can redeem the card or get my money back.