Futurebazaar.com — non-delivery of order | |||
Order no : [protected] payment status : payment confirmed order placed on : jan 27, 2012 with reference to the above, i would like to warn everyone who comes across this post- DO NOT EVER EVEN THINK OF BUYING FROM FUTUREBAZAAR.COM" a bunch of frauds are running this company. my order has not been delivered till today, the 17th of february. consumer harassment forums like this are full of complaints against them and NAAPTOL. the most ill-behaviour on their part is that, they do not bother at all about responding to your calls or mails. when you call either it wont be picked up at all or the service representative will keep you waiting for 20-30 minutes. if you have any doubts about my comments just go through the ordeals of others described here and other sites. because they are intent upon cheating, they dont have cash-on-delivery option. i am a regular buyer on homeshop18, yebhi, myntra, flipkart. but forget about this sort of ignoring the consumer once the payment is received, they apologize even for a day's delay!! and futurebazaar dont even bother to respond. so, if you dont want to lose your money, please dont buy on futurebazaar!! Was this information helpful? | |||
 2 Comments | |||
Comments
Dear Mr. Iyer,
This is with reference to your order number [protected] for "Philips HR2771 Citrus Press".
I am sorry to mention that due to an overlaying response the stock of the ordered product was exhausted. I have even tried to arrange the additional unit of the ordered product however were unable to arrange the same and hence have gone ahead and refunded the amount charged to you. Kindly find below the refund details for your reference.
Reference Number :[protected]
Refund Date : 12.03.2012
Please be assured the refund amount will reflect in your forthcoming card statement.
I once again apologize for not been able to fulfill your order and hope you will give us second chance to prove ourselves.
Best Regards,
Aditya Pathak
Team Customer Support
This is with reference to your order number [protected] for "Philips HR2771 Citrus Press".
I am sorry to mention that due to an overlaying response the stock of the ordered product was exhausted. I have even tried to arrange the additional unit of the ordered product however were unable to arrange the same and hence have gone ahead and refunded the amount charged to you. Kindly find below the refund details for your reference.
Reference Number :[protected]
Refund Date : 12.03.2012
Please be assured the refund amount will reflect in your forthcoming card statement.
I once again apologize for not been able to fulfill your order and hope you will give us second chance to prove ourselves.
Best Regards,
Aditya Pathak
Team Customer Support
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Futurebazaar.com — non receipt of money
I have placed an order for CITRUS kitchen equipment - juicer vide order no.[protected] on 2nd Mar 2012While I was waiting for delivery; there was a call from FUTURE BAZAAR saying that the product is not available and
they are cancelling the order. They also confirms that the money paid will be refunded in 48 hours.
The Complaint is...
a) They have displayed the product at online which is not available
b) Having accepted the money, not delivering the product which is breach of contract
c) The promise of not refunding the money in 48 hours
The nett result of which
a) There is a loss of money
b) There is a loss of interest
c) The Gift proposed could't be honoured and disrespect
d) There is a breach of trust, negligency in service, breach of trust
e) there was a considerable mental agony.
- It is requested to pay an amount of Rs. 5 lacs