[Resolved]  Godrej eon — Completely not working

Address:Thane, Maharashtra

This is to inform you that we had bought a refrigerator from Jain Traders in Thane West, three years back.
A serviceman from Godrej had asked us to get an AMC package of 4 years.

Since then, we have been facing a lot of problems, which have not been resolved to a satisfactory extent by Godrej technicians. The technicians name is Vilas.

Two weeks ago, we faced a problem of the fridge not working. So, the technician said that the timer which was fitted, was not an original timer.


Moreover, we reported a problem of the fridge not working today, which the technician that visited said has been fixed, has started again today itself. The fridge has stopped working and is stinking because
of stale food.

The technician, Vilas convinced us to get a stabilizer too, after which the fridge has not been working at all.
Thanks,
Parth Soni,
[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 5, 2021
Complaint marked as Resolved 
Complaint comments 

Comments

Dear snuckem27,

We have seen your complaint. We apologize for all the delay occurred in the past, but we’re surely around now. We are now online to take all your feedback into consideration.

We have got your contact details. Our Customer Care will contact you shortly and resolve the matter.

Sorry about the inconvenience.

If any more Queries kindly contact us at [protected]@godrej.com or call us on :
[protected]/1800 – 225511.

Regards,
Godrej Appliances Team
Facebook - http://www.facebook.com/GodrejAppliances
Twitter - http://twitter.com/GodrejAppliance

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Thane
    Maharashtra
    India
    File a Complaint