[Resolved]  Godrej Refrigerator — not replacing timer

hii neha here...n i just only want 2say that theres such a bad n very poor service provided by godrej... have taken our refrigertor 1year back in an exchange offer in the month of deepawali...and now got the problem with some defrostng and these people told us that they have to replace it with the timer and strange is that godrej co. dont have timer with them...i cant even think that this company firstly force us to take an AMC ...n when we taken that..they are not showing any response...daliy from the last sunday that is 23 of august 09 i have been filing my complaint atleast 5 to 6 times in a day n everytime they used to say that we are sending our engineers within 24 hours an sooo...and till now 29 of august i havenot got any response from there side...
lastly i just only want to say plzz we are really having soo much pproblems with our fridge and pllz try to solve this problem as soon as possible...
and plzz solve my problem asap..
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Aug 14, 2020
Complaint marked as Resolved 
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Godrej Refrigerator — demanding money even before repair

I bought the godrej refrigirator on 10 Jun 2004. I lodged the complaint at toll free number. The representative came to house and after inspection he is demanding Rs.1250 to get it repaired. As he is saying that the amount of repair has to be paid even before the repair is done. Under which indian law the company can take the amount of repair before the product is made serviceable and satisfied by the customer.

Plese stop this type o[censored]seless rules and all company rules should be certified by the Govt of India stating that the set of rules is not against the Indian laws and not hazardous to consumer benefit laws.
Advise how the company be booked to law for its arrogant self set laws.

Godrej — no replacement of the refrigerator

sir,
i bought a freez from dealer of company godrej with trust, but unfortunately the freez facing problem from first...!
the service man repair it like 9 to 10 times, but repeatetly the same problem occurs, and now the warrnty periode also about to gone, but the dealer not replacing it!!!]


I ALSO CASE AGAINST THE DEALER IN CONSUMER COURT. BUT THERE IS NO REPLY GOT

Godrej Refrigerator — Internal Bulb fused and cooling is not up to level

Dear Sir/Madam
Namaste!

I beg to state that I purchased a refrigerator of a godrej product (model : EDGE 183 ltr.) on the date 29th of April, 2009. And within these 5 days, it started to annoyed me. Right now I am facing two problem in my refrigerator, internal bulb has been fused or may be another cause of not lighting. And cooling is not up to level. When I start my refrigerator, It’s cooling started, but after few minutes it seems to cool down.
I talked about my problem to both of centers (from where I purchased and the service center of my product) but did not get any satisfactory repairing.
Please help me.
My personal details are as follows:
Name : Govind Sharma
Mob : [protected]
Address : c/o – Dalvir singh Tokas
204-A, Munirka, New Delhi - 67

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