[Resolved]  Goibibo — Refund not received after 2 months

Address:

Bangalore, Karnataka

I have not received my refund for the tickets that I cancelled on 21st nov 2011.
Horrible service by goibibo..
Please find the mail as sent by goibibo.

Dear Rajeshwari Rajesh

Thank you for choosing goibibo/goibibo.ibibo.com, we appreciate your business.

Please note we have initiated your cancellation request, click on Approve button on your "Cancellation Approval Page @ goibibo/goibibo.ibibo.com" (approve cancellation) or send us your acceptance to process it. Following are your cancellation details:

Reference No: FMN0IBJODES
Date Of Booking: 05 nov 2011 18:07:05
Date Of Travel: 21 nov 2011 06:00:00
No of Tickets: 7
Amount: 15245
Cancellation Date: 09 jan 2012 14:35:56
No of tickets to be canceled: 7
Airline Cancellation Charges: 4255.0
Ibibo Cancellation Charges: 1250.0
Refund Amount: 9704.0

Please help me in getting my money back.