Goibibo.com — Fake Bus timings on website!

Address:

Gurgaon, Haryana

I booked two bus ticket on goibibo website claiming that the bus would leave from Delhi at 5:15 p.m. and will reach Mandi(Himachal) at 01:45 a.m. At Karnal, the conductor told me that the bus will not reach Mandi before 6/7 a.m. and the time is wrongly displayed on website. I had a word with the bus vendor and he also says the same(recording is available for the same). I had to take a bus back for Gurgaon as i was supposed to leave from Mandi at 5:00 a.m. along with others. I paid for the tickets and also went through the physical stress along with my wife. I am attaching the photo of the timing appearing on GoIbibo.com website. Kindly consider it as a fraud by goibibo and help me get the compensation.