[Resolved]  Green Dust — Neither deliver my item non response by phone or by mail

Dear sir

I have purchased one ncase screen protector pafp-sm-s5300 for samsung galaxy pocket and ncase promo back cover for sm s5300 galaxy pocket pfbc-p8455bk by online shopping with green dust company. As i have booked my items on 22/10/12 and date of delivery was not given on my order histry and till now i have not recieved my booked items.In between this i have try to contact their customer service centre but nobody will pick the phone and no one responding my mail. What can i do to get my refund please suggest.

Regards
M. P. Shukla

My order detail are given below.

Order information


Order #2214924 (Payment under validation)
Order date: monday 22 october, 2012 order total: 408

Delivery address
Na
Maheshwari prasad shukla
A2/71 ambuja parishar, ambuja cement plant
Village and post - rawan
Baloda bazar, chhattisgarh 493331
India
Products base final
1 x ncase screen protector pafp-sm-s5300 for samsung galaxy pocket
Option's
[need to return this product?]
Rs.189 rs.189
1 x ncase promo back cover for sm s5300 galaxy pocket pfbc-p8455bk
Option's
[need to return this product?]
Rs.219 rs.219

Billing information

Billing address
Maheshwari prasad shukla
A2/71 ambuja parishar, ambuja cement plant
Village and post - rawan
Baloda bazar, chhattisgarh 493331
India
Payment method
Dp - credit card
Sub-total 408
Total 408

Order history

10/22/2012 proceeded for payment
10/22/2012 processing
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Hi, this is sundarnath here and i had ordered for Russell Hobbs toaster from green dust online.Instead of toaster i received the le nova laptop and i have ethically returned it.And green dust had assured me that i will get my product by 2 days, but i did not get any call or status of my product from greendust.So this show the how much irresponsible is green dust about its customers.My advice for people who are planning to buy product from green dust is not to buy any product or else you will suffer a lot after buying the product and service is also too worst.Think 100 times before choosing green dust.And i have experienced it and wanted others to be aware of the case, so choose wisely.

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