[Resolved] GTPL — Bad Behaviour and services | |||
Dear Team, We are having GTPL set top box since last 2 years. We are facing so many issue related to connection. Everytime they just came to collect money but when ever we register any complain no body respond. Our cable connection is not working and we are unablento see anything even thjough we are paying yearly. Recently on[protected], i registered one complain wide complain no. 20569 and i talked to Mr. Ashwin Patel on [protected] and they said it will resolve in 24 hours and its more than 72 hours but nobody came to resolve. Today when i called then they said we need to register your complain again. We are trying to contact our local operator but they are also not helping us to resolve. We are asking our money back after deducting one month rent but that also they are not giving us. Please help us in the above matter because everytime we need to face bad and rude behaviour of them and our problem will be unresolved. Right now as we paid whole one year fees so nighter we are able to see cable nor we are getting our money back. Please help Regards, Bhakti Pandya Email id. bhakti.[protected]@gmail.com Mob No. [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
4 Comments | |||
Comments
this type of behavior is unacceptable. our cable operator is the same. he does not help and speaks with bad attitude.
Reply
I am having sole issue with the Set Top Box that channels stick constantly in between and some of them shows the only black screen only !!!
Have changed the cable wire recently but no solution !!
Have changed the cable wire recently but no solution !!
AREA CHENGE
DEAR SIR, KIND YOUR INFORMATION I HAVE CHAENG MY HOME IN SURAT AREA. AND WE ARE NOT CONNECT TO GTPL SERVICE IN MY NEW AREA PALANPUR CANAL ROAD SURAT. SO PLEASE CONNECT TO GTPL SERVICE.Location issue
My location in speedtest.net is showing JAPAN. Bcoz of that i cant play my games so i need u to change this34%
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