[Resolved]  GTPL Broadband — No Response poor service

Address:

Vadodara, Gujarat

Respected sir/mam


I am writing this to you after many unsuccessful tries of mine but i am not getting proper response & service from GTPL broadband.
I had a connection of GTPL broadband about 5 months ago only i subscribed then after i shifted my office from waghodia road to mangal bazaar area of vadodara.
so i put up a request to transfer my connection from my old address to new one so gtpl customer care told me to mail regarding this, so i mailed every detail they asked for on 2nd september 2011 including my username olld address as well as new address. And as said by customer care shifting will be done in 7 working days but now today 20 days passed but they havent done the shifting yet.
I called customer care sevral times but they just say that your request is under process. Then after i personally went to vadodara office on 16th of september 2011 they said that you give written application we will do shifting today or tommorrow itself. so i gave in written also the details but its more 7 days now but shifting has not done yet.
Now i am tired of calling this GTPL people. whenever i call they say "aaj ho jayega sir" but no one comes after then. my connection subscription is also about to end on 8th of october.
Now i have no other option except complaining regarding this.
Hoping that you will surely help me in this regard.


My details are mentioned below, feel free to contact me anytime for any further details.
Gtpl User Name: linkin
Name : Mukesh Chugh
Place : Vadodara, Gujarat
Mob no : +91-[protected]
Complain regarding GTPL (Gujarat Telelink Private ltd.)



Thanking You
Mukesh Chugh
[protected]
Waiting for your quick response...