[Resolved] Hathway — very bad customer care service | |
I am a hathway set top box subscriber. im not getting signal for almost 4 to 5 hours daily. if im contacting customer, nobody is picking the phone. im calling the customer care for almost 4 months. yet, nobody picked the phone for not even a single time. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
16 Comments | |
Comments
I m the haithway cable customer from last 3 years in dombivli.
I have paid advance payment of monthly charges to your compony. But from last few monts your service is not working. Your delear Mr. Mohan Gupta is not co operationg the customer. from last 5 days cable is fully not working. He is not attending complant. He tells customers that haithway stopped service of cable. So i request you sir, if you had stopped sercice in dombivli will u give me the refund of amount which i give you in advance?
waiting for your reply. otherwise i have to go to consumer court. Or second option is to contineu my cable sercive. there are disputes in your componey and your dealer. why are u troubling the customer?
I have paid advance payment of monthly charges to your compony. But from last few monts your service is not working. Your delear Mr. Mohan Gupta is not co operationg the customer. from last 5 days cable is fully not working. He is not attending complant. He tells customers that haithway stopped service of cable. So i request you sir, if you had stopped sercice in dombivli will u give me the refund of amount which i give you in advance?
waiting for your reply. otherwise i have to go to consumer court. Or second option is to contineu my cable sercive. there are disputes in your componey and your dealer. why are u troubling the customer?
Hath way se top Box- Every day comparitively two times Power failure is there in Bangalore. As soon as power comes did not on. According to wimsy & fancy it will on. some times for the whole day it will not switch on. Requires service
(Ramesh)
(Ramesh)
I am the haithway cable customer from last 3 years in Mumbai. My Smart Card No[protected] & A/C No. – 1455372. I have paid advance payment of monthly charges to your company. But from last few months your service is not working. Your dealer Mr. Datta More is not co operating the customer from last few months cable payment collector is not coming regularly. He is always coming from after 6 months or 10 months so I am not paid your cable payment.
Why is u not collecting cable payment monthly?
So I request you sir, please collect monthly cable payment.
Why is u not collecting cable payment monthly?
So I request you sir, please collect monthly cable payment.
I am the haithway cable customer from last 3 years in Mumbai. My Smart Card No[protected] & A/C No. – 1455372. I have paid advance payment of monthly charges to your company. But from last few months your service is not working. Your dealer Mr. Datta More is not co operating the customer from last few months cable payment collector is not coming regularly. He is always coming from after 6 months or 10 months so I am not paid your cable payment.
Why is u not collecting cable payment monthly?
So I request you sir, please collect monthly cable payment.
Why is u not collecting cable payment monthly?
So I request you sir, please collect monthly cable payment.
I HAVE COMPLAINED SO MANY TIMES ABOUT STAR CHANNELS AS THEY ARE NOT COMING BUT THERE IS NO RESPONSE FROM ANYWHERE NOT EVEN FROM THE HEAD OFFICE OF HYDERABAD AND MUMBAI. AND IF YOU ARE NOT ABLE TO PROVIDE GOOD SERVICE THEN PLS TAKE YOUR SET TOP BOX. I WILL GO WITH SOME OTHER SERVICE PROVIDER. WHEN YOU WANT PAYMENT YOU WILL COME ON TIME AND WHEN WE COMPLAINT THERE IS NO REPLY.
ADD: JESRANI, 7-1-235/ PLOT NO 51 & 52, FLAT NO 101, PARTANI APTS, PRASHANT COLONY, BALKAMPET, HYD 500-016
ADD: JESRANI, 7-1-235/ PLOT NO 51 & 52, FLAT NO 101, PARTANI APTS, PRASHANT COLONY, BALKAMPET, HYD 500-016
Set up box showes Every time green light so what to do
I am a hathway set top box subscriber. im not getting signal for almost 4 to 5 hours daily. if im contacting customer, nobody is picking the phone. im calling the customer care for almost 4 months. yet, nobody picked the phone for not even a single time. Now our family thought we made very bad mistake same at hathway signals ... Bad bad bad bad bad service
very very bad service.
one of the worst customer service
I am from hyderabad and I have been facing continous connectivity problems. Fed up with them I took connection from Act group. Now they are not refunding the advance money I paid them.changing address
hai dis sarath my id is 1161519 present my address is sanathnagar some presanal issue changing my address is SR NAGAR BESIDE HANUMAN TEMPLE H NO :7-1-632/55/1 ..SO as soon as posible shifting connection ...30%
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Resolved
2006
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"Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
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he is working in bank so he is come late night his mother tale me .so not give service so apoint new oprater he is spole hathey name