[Resolved]  Hathway — WORST COMPANY TO DEAL WITH

DEAR SIR,

ACCOUNT NO 356508

MY COMPLAINT IS PENDING FROM 17TH SEPT COMPLAINT NO.1884370
I CALLED UP AT YOUR OFFICE Y AND I WAS PROMISED THAT THE CONNECTION WILL BE RESUMED
MR SACHIN FROM LOWER PAREL OFFICE WAS SUPPOSE TO GET THE WIRE CONNECTED WHICH WAS BROKEN
NOW I GOT A CALL FROM [protected] AND THEY ARE UNAWARE THAT THE FIBRE OPTIC CABLE IS BROKEN AND THEY ARE ASKING TO CHECK THE MODEM.
HOW CAN I CONNECT IF THE WIRE IS BROKEN????
WHATS GOING ON???


I HAVE CALLED UP LITERALLY EVERYDAY FROM 17TH ONWARDS TO GET THE CONNECTION WORKING AS PER DETAILS BELOW
cno[protected]sept 3.34pm (TOLD ME complaint resolution within 24 hrs.)
cno[protected]sept 3.31pm (repeted process )
cno[protected]sept 5.22pm (repeted process)

66623333/67134545
67134610 ANDHERI(SACHIN KHOLASE)CALLED LOWER PAREL OFFICE, ASKED TO CONTACT GRANT ROAD OFFICE.
call to office
MR SACHIN
MR ROHAN(ENGINEER)


YOGESH KAMBLE(ENGINEER)CALLED AND ASKED TO TURN MODEM ON AND OFF REPETED TIMES TO RESUME CONNECTION[protected]

THEY ARE SIMPLY FOOLING CLIENTS