[Resolved]  Hathway Cable, Pune — Connection

Hi,

Hathway is not airing any of the Sports channel since last 6 months. Whenever you call the customer care they have this common excuse of Licensing issue being sorted out in Mumbai office.
They charge around 340 Rs per month which is far more than the local cable operator who shows almost all the channels.
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Aug 14, 2020
Complaint marked as Resolved 
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I fully agree with the complaint made by Punit. I am Hathway Cable subsciber living near Alankar Police Chowky in Karvenagar. I am not getting any sports channels except Neo Cricket, Ten Sports and DD Sports. I have made repeated complaints with local distributor of Hathway - Karvenagar Community Network who are now even tired of giving answer that "We do not know". Now a days, whenever customer leaves them, they record reason why customer left. Most are leaving due to sports channels being taken off the air by Hathway without notice. BTW, I am paying 375 per month with 1 month off if amount is prepaid for full year. I am regretting my decision of prepaying. So I need to stay with them till April this year. After that I will surely switch to some DTH operator.
I agree with the comments. I stay in shivajinagar. There is very bad response from Hathway.
Not a Single Zee & Sports channels is working (Zee TV, Zee Cinema, Zee Studio, Zee Business, Star Sports, Neo Sports, Star Cricket, ESPN) Apart from these other channels are also not working NDTV Imagine, Sahara One, UTV Movies, UTC Action, HBO, Cartoon Network, Pogo, Hungama, Animax, Star Pravaha etc., These channels are most of the times not available. This issue is more than 7days.
When tried to call 30252100 most of the times there is no response. Today when i called and asked for customer complaint no. i was responded as we can not give complaint no. After lot of argument i was given complaint No as 0420 and was informed that some person will come in afternoon and attend the complaint. No one reverted back yet. I feel some serious action needs to be taken against hathway for cheating and giving false commitments.

cable operator — Most of channels are not getting in cable connections

This is Sathish from Perungudi near Toll Plaza.We are not getting channels like Asainet,Gemini Music,Gemini movies,kiran TV. These channels are stopped for past one month. We like to telecast the above channels further for our happiness.Hope this will be done with an expectation.

Thanks
I am a hathway kothrud cable customer since a year. Since day 1 the channels beyond channel number 60 had very bad transmission. I had complaint n number of times with no response. Finally they said that after installing set top box the issue will be resolved. I asked them to send someone to install set top box if it was so much needed. There was no response/call/visit from Hathway. I will NOT RECOMMEND anyone for Hathway Cable…
I want to purchase remote can you supply me ?
ihave been visited your internate office what ihave found all employees are only ciihatting on reception countercustmer have no chaire like me as seniore citizen in pune so many internate provider is here iam unhappy on your bhandarkar office hi my name is k v kulkarni internate ac no475845 mobno [protected] ilike to cont my account because of your local cable office manager hon kamtekar saheb he is very nice man please take my coplaint and do needful in this regards my e mail id [protected]@ yahoo .com
I am using this connection since 6 months now. I reside at Sahakarnagr 2. We are not at all satisfied with the service, the customer number[protected] is never ever attended. I do not remember being able to get a response from the other side since the time I have purchased the set top box. We keep getting a message that no service, click on Info or no signal. And the telecast stops for hours after we get this response and after a few hours we again get the telecast, this is very frustrating and the worst thing is we cant complain about it as no one attends the call. How can we sue hathway, please guide.
I am using the hathway cable connection in Tukai Darshan Fursungi. This service is worst and bad. Daily connection signal not available and the local service care taker is not responding and the even not bother to attend the complaint or the give the infomation about fault. There was alway reason given by the person is Technical Problem. If always technical problem and not provide the service to the customer then why he had taken license?
I, want ONLY YOUR CONCERN PERSON CONTACT NOS, MOBILE ! ! ?
I, YOUR CABLE CUSTOMER RESIDING AT PUNE 411002.

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    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
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    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
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