[Resolved] Hathway Internet Broadband — Delay in cancellation | |||
I had taken Hathway Internet connection in the name of Anoop Kumar Sharma on 30May 2011 at the below residence: B-204, Manasi Apartment, Vijay Park,near Amber Plaza, Mira Road (East), Mumbai - 400017. My account number with hathway was: 758985. I decided to cancel the connection and accordingly mailed them about it on 30th July2011. Repeated calls to the helpdesk gave poor response and no satisfactory answer regarding discontinue service. i got a call from them on 30 Aug 11 and said to submit the modem to miraroad center.I visited there and they asked me to submit Aug bill which i never used.Now They send me Sep bill also. I was not using their service since 30th July 2011,so why they send me bill for the same.I do not know to whom i call.Please let me know what should i do. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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