[Resolved]  Hathway Internet Broadband — Delay in cancellation

Address:Thane, Maharashtra

I had taken Hathway Internet connection in the name of Anoop Kumar Sharma on 30May 2011 at the below residence:
B-204, Manasi Apartment,
Vijay Park,near Amber Plaza,
Mira Road (East),
Mumbai - 400017.
My account number with hathway was: 758985.
I decided to cancel the connection and accordingly mailed them about it on 30th July2011.
Repeated calls to the helpdesk gave poor response and no satisfactory answer regarding discontinue service.
i got a call from them on 30 Aug 11 and said to submit the modem to miraroad center.I visited there and they asked me to submit Aug bill which i never used.Now They send me Sep bill also.
I was not using their service since 30th July 2011,so why they send me bill for the same.I do not know to whom i call.Please let me know what should i do.
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Aug 13, 2020
Complaint marked as Resolved 
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