[Resolved]  Hathway Internet Services — Improper Service

I am a user of hathway residing in west Delhi.

You won't believe that half of my monthly phone bill is attributed to Hathway customer care rather than to my girlfriend.:sad:

I too doesn't remember a single day like Rahul that I was able to use the net facility without disturbances.

The customer care only greets in English. If you later explain them your problem in English, they won't understand it.

My connection is:
Thruway Regular 64 Kbps 500 Unlimited 1
as mentioned here:
hathway.com/bci/packages.htm

But they continue to charge me at 560/- per month.

I really won't advice going for Hathway if you live particularly in west or outer Delhi. I share a very very bad experience with them. Go for it if you don't have other option in your area.

WARNING: Want to check your patience, subscribe to Hathway!
HATHWAY- STAY AWAY

Rohit Verma

Hi,
This is Sukhada Pawar from Mumbai.
I bought the services of internet connection from Hathway Internet Services in Feb.09.
There is problem with the network right from day one.
Not a single day I was able to use the net facility without disturbances.
When contacted the help desk, the executives replied very rudely as if they are doing some kind of favour on me.
The customer help line makes you check your patience.
I'm really fed up with their services.
Whenever its urgent to send an email you'll find the network down.
I want to discontinue the services and get my money back.
The people at Hathway dont deserve to run this business.