[Resolved]  Hathway — DISCONNECTED SERVICE

Address:

Mumbai Suburban, Maharashtra

Hi,


This is to bring to your kind notice that my internet srvices closed from HATHWAY BROADBAND side withot considering my application for compensation for disconnected services.


my conversation with them attached here under.

Lokking forward for positive action from your side.

Regards,

Shailendra Mishra
[protected]
--- On Wed, 14/4/10, Helpdesk <[protected]@hathway.net> wrote:



From: Helpdesk <[protected]@hathway.net>
Subject: Re: Re:
To: "shailendra mishra" <[protected]@yahoo.co.in>
Date: Wednesday, 14 April, 2010, 12:14 PM


Dear Customer,

With reference to the below mail, please note that the below mail has been forwarded to our Billing department who will revert back to you with the status.

For any other assistance, please feel free to get back to us.

Thanks & Regards,
Helpdesk

From: shailendra mishra
To: Helpdesk
Sent: Tuesday, April 13, 2010 7:28 PM
Subject: Re:


Dear sirmam


Still I didn't get any feedback & assurance regarding compensation for disconnected servicing.

--- On Wed, 7/4/10, Helpdesk <[protected]@hathway.net> wrote:


From: Helpdesk <[protected]@hathway.net>
Subject: Re:
To: "shailendra mishra" <[protected]@yahoo.co.in>
Date: Wednesday, 7 April, 2010, 11:26 AM


Dear Customer,

With reference to the below mail, please note that the below mail has been forwarded to our Billing department for compensation who will revert back to you with the status.

For any other assistance, please feel free to get back to us.

Thanks & Regards,
Helpdesk

----- Original Message -----
From: shailendra mishra
To: [protected]@hathway.net
Sent: Tuesday, April 06, 2010 7:44 PM


Dear Sir/Mam,

I am Shailendra Mishra, Room No.306, F wing, Gautam Nagar, MIDC, Andheri East Mumbai-400093.
I am a internet customer of Hathway, my user ID is laxmif306, I paid through Union bank cheque no.13070 for three month connection.

With reference to complain no. 170110 , 60305, 250214 7& 20406, from starting, I was not getting your connection full day, only evening time I was able to get connection.
I would like to request u to veryfy that only evening time I got connection and utilize whereas i paid for 24 hour connectivity.

Please calculate the hours of available connection in 3 months, and adjust the remaining hours (when connection not available) to extend the services, so that I can utilize my mony already paid and can believe in future on hathway service.

waiting for positive response,

Shailendra mishra
[protected]


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