Hathway.com — poor services

Address:

Mumbai City, Maharashtra

Kirtikumar n.misal

Durga nagar, near

M.E.S. colony,

Akurli cross no.1

Kandivali( E)

400101

23/03/2011

Dear Sir / Madam

Hathway.net

My name is kirtikumar n. Missal. I am having your account number 606013.


On 18/03/2011. I was having some problem in net in kandivali. There is no connectivity.
I am disappointed because i have make two complaints regarding the same complaint no. Are 5407934 & 5416017 but the service was unsatisfactory, unfinished because i told them several times that please do something to resolved the issue but nothing is happen still. This is in breach of our contract as laid down by the law.

To resolve the problem I require you to take a action you require e.g. refund, service performed again, rectified etc. whilst reserving my right to claim against you.

I look forward to hearing from you and to a resolution of this problem. I will wait for 24/03/2011 before arranging for the matter to be corrected by a third party at your cost or seeking help from relevant authorities can be found through our complaints procedures section or do complained to consumer court .
Please contact me at the above address or by phone [protected]

Yours sincerely

Kirtikumar misal

Kandivali Mumbai
400101