This is to inform that I bought an exhaust fan (turbo force, 300 mm, single phase) on 07.03.2010 from Havells Galaxy, Sector-63, Noida.
The fan was delivered to me in packed condition with motor & blades separately. On enquiry for assembly & testing, it was assured by the sales man (mr sharma) that it is already tested at the factory & the quality is assured due to its brand.
On the contrary, when the fan was installed at my home (in the kitchen), I found that blades are not able rotate though full voltage/current is available and it rotates only when it is given a push. Further, after push start the fan makes very loud noise and also different kind of humming loud sounds while rotating.
I am 100% dissatisfied with this product and expect HAVELL’S to either replace this fan immediately or refund my money. A complaint no.10032220 has already been lodged separately on 08.03.2010 at customer care of HAVELLS. Was this information helpful? |