[Resolved] HDFC Bank And ICICI — hdfc atm center at sanagamner,ahmed nagar | |
dear sir, Sir, myself anna navale i am living A/P-MALDAD,TAL-SANGAMNER,DIST-AHMEDNAGAR, CURRENTLY I LIVE IN MUMBAI. last saturday i use HDFC atm center at sangamner at navin nagar road. this atm is near hdfc bank .there is one entrance door for bank from inside the atm center.due to that lot of time gathering of people inside atm center while withdrawing money.it is very irritating and unsafe. as per my knowledege and my experience about atm center ther should not any person in atm center without atm user. so my humble request to you & hdfc bank officer that plaese stop people from using entrance from atm center.or close that entrance totally. in sangamner there is also one icici atm near sahyadri college on nashik -pune highway. i observe that there is no push -pull glass door for it. in fact no door for atm center and also no security person available there. so kindly look in both matter and solve user problem of privacy during with drawing money. Was this information helpful? | |
Aug 8, 2021 Complaint marked as Resolved | |
 2 Comments | |
Comments
Dear Anna,
We are the customer service team at ICICI Bank. We appreciate your feedback and inputs.
You would like to know that we are reviewing the idea of having a door at this ATM. And in regards to your security concern, as per our Bank's policies the ATM security is already in place.
You can also write to us at [protected]@icicibank.com for more feedback and suggestions. We'll be glad to hear from you.
Regards,
ICICI Customer Service Team.
We are the customer service team at ICICI Bank. We appreciate your feedback and inputs.
You would like to know that we are reviewing the idea of having a door at this ATM. And in regards to your security concern, as per our Bank's policies the ATM security is already in place.
You can also write to us at [protected]@icicibank.com for more feedback and suggestions. We'll be glad to hear from you.
Regards,
ICICI Customer Service Team.
Thank you for your feedback - we have taken note of your complaint and would like to investigate it further. Request you to send us an email at [protected]@hdfcbank.com with the id TTU[protected] in the subject line. In the email, please also mention the time of your visit to that particular ATM.
Additionally, We request you to use our designated customer service channels to share your queries, complaints and feedback with us. Kindly visit the following URL to access information on our Branches as well as our PhoneBanking numbers:
http://www.hdfcbank.com/personal/customer_center/customer_center.htm
Regards, Customer Assistance, HDFC Bank