[Resolved]  HDFC Bank AUTO LOAN — REFUND OF EMI

I have an auto loan from HDFC bank[protected]. My EMI has been collected twice by Cash Rs4254/ ( Receipt no 16834245 dt 13 jun) and Dedecuted through ECS from ICICI bank on 15 jun. I had made several calls to HDFC customer service they say they have refunded back on 23 jun. But still its not reflecting in my account. They have also refused to give a complaint no. More over they have sent a letter stating they have not received the EMI and my name will be included in defaulters list. this most disgusting a bank should handle a customer.