[Resolved] HDFC Bank — GRIEVANCE AGAINST HDFC BANK CREDIT CARDS SERVICES AND CUSTOMER CARE | |
Iam an existing HDFC customer. I have a savings bank account at Ajmer Branch of HDFC. 2. Iam a defence officer. I was offered an HDFC bank credit card by one of the staff at Ajmer branch in Oct 06 while I was at leave in my home town. I had shown very little interest initially because iam usually posted at places that do not make use of credit cards viable. However after a lot of persuasion which I would actually call pestering I agreed for the same and as usual I just had to sign some forms and very meticulously a GOLD credit card was delivered at my address a few days later having no as mentioned above. 3. However as I had mentioned I was in no place to use the card at that time. I got transferred to Bangalore in Jul 07 and I gave a written requisition at the Ajmer Branch for change of correspondence address of my credit cards statements as well as savings bank account statement as I thought o[censored]sing the card at Bangalore. Ironically the statements of my savings bank account have been reaching me regularly at the present address as mentioned on top, but no credit cards statements were coming through…After a couple of months I again gave a request at Yelahanka Branch for change of address to present address. The requests till date have yielded fruitless results. After contacting the customer care I got the response of contacting the branch. 4. The first time the card was used was after Jul 07 at Bangalore and was used to purchase clothing items twice or thrice the total purchase amt not exceeding more than 3500 Rs. However since I was not receiving the credit cards statements I decided to transfer money through my net banking account which I have done regularly as will be evident from your records. The statements were received irregularly at my Ajmer address initially but then that also reduced. I was out of the country for two months in Jun – Jul 08. I got a call from my parents at Ajmer of some lawyer calling up on behalf of HDFC bank and threatening legal action against me for not paying some Rs 2900 ! Also this is very surprising for me. My parents received one statement at that time which said that the card had been blocked and that the matter was referred to RBI(for what iam not aware!!). I spoke to customer care of HDFC bank and I believe they are all matriculates employed by your bank who have no knowledge of whatsoever about public grievances. After three times of speaking to them and giving them my phone number and their assurance that someone from your bank would get in touch with me nothing happened. I then spoke to Ms Maitri Sharma who was then the credit cards escalation officer at Jaipur and explained her the matter as the customer care was proving to be of no good. She was very apologetic and promised me that the charges would be reversed for the late fees because I was not at fault for not receiving the statements by posts or by e –mail(the ID was provided at the time of filling the form). But that was the end of it. 5. It has been over 6 months that I got in touch with her but she did not respond. When I asked the Jaipur office I was told that she has left and she has been replaced by someone else who was not available nor was his contact number. Speaking to the customer care again did not yield any results as no one gets back to the customer from your bank within 48 hrs. 6. This kind of irresponsible attitude of customer care and their superiors in credit cards division branch has left me feeling mentally harassed because I wouldn’t have run away with 3000 Rs worth shopping on the credit card even when I was making an effort to pay all my dues on time. As a responsible and law abiding citizen this is my endeavor from the first time I paid through online. The threatening call of HDFC employed lawyers I believe is strictly prohibited by law . repeted telephonic conversations with Mr Mayur of HDFC bank escalation officer/ debt management officer at jaipur has yielded no result neither are the officials at grievance cell at chennai being very helpful. and they are continuously incresing my amount payble from Rs 410 to Rs 5200 since sept 2008 till date and this is despite that my card acct has been blocked. what am i supposed to do. iam planning to take legal action for mental and financial harrassment against the bank. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 32 Comments | |
Comments
HDFC Bank Credit Card — Getting Threatening call from the HDFC Bank for Credit Card Payment but the card has never been used as stated in the settlement
I strongly agree with all those getting suffered for having HDFC Bank Credit card.For being an employee of a MNC, i have been requested several times to apply for a credit card of HDFC Bank by their executives.They rang me up in my mobile several times to convince me for applying the card.After many request, i have applied one.But idont like to purchase in credit card.But used for 2 or three times and i paid it back to bank before even getting the statement.But now they are sending statements which are showing that i have taken a credit of Rs.40, 000/- which is beyond my imagination.Now the bank executives are calling me up at my mobile and at my residence number and using abusive languages, and also threatening my elderly parents.Now, i have requested them to come to a settlement through my legal counceiler as i dont want harrashment of my elderly physically challeged parents.They have even send "Gumdas" to threaten my parents.Please suggest me what i should do in stead of keeping faith on the law of the land.I need your suggestion for getting rid of this critical menance of today's plastic money generation.HDFC Bank (Credit Card Division) — HDFC Credit Card Charging twice on statement
HDFC credit Card charging twice on my credit card bills.HDFC has charged Rs. 14979/- on the statement. Whats bad is after writing them 3 times and calling them 10 times, no body has taken ownership to resolve the dispute.
Its really bad to follow up on the case where you are not at fault.
Everytime you call at the call centre, no body has the background on the case and you need to explain the complete issue alltogether again
This is really harrasing.
Rgds, Ankur
credit cards from HDFC bank — Pulling money from saving account to credit card account at HDFC bank.
It is to put your the kind attention on the bizarre transactions happening these days in the HDFC bank. Without providing proper clarification they are pulling out money from the saving account to fulfill the unjustified claim on the credit card.In Year 2007 HDFC bank given me credit card -[protected]-Due to some reason i was not able to pay back the money(thoug i have paid 10000 Rs as an interest ) on time, therefore bank offered a full and final settlement of the payment (19000 in seven installment) reference letter no 0230110- which was dispatched to me on 27/06/08- bank agent asked me cheaque of 1664 Rs for first installment and in cash 1050 reciept number are as follows 12386606 and 12386607 respectively (paymant made on 28/6/08), after the the was no delay in payment my full payment was completed in month of dec'08 and when i asked for NOC from bank they said the payment of 1664 is due on your account then i checked with bank and find it out the of 1664 cheaque was returned as it was torned though i have given a proper cheaque to agent. without any delay i paid 1664 in cash on 31st of jan 2009. and all the payments are over from my side no HDFC bank put my account ([protected] VIKAS MARG, N DELHI )on hold on 30/april/2009 for non payment of credit card, that is exactly not correct thing then also as account on hold HDFC agent called me in and said pay 1400 rs and all of your dues will be cleared so i paid reciept nos-8595220 again as i`m in urgent need of money, But now bank is saying your first installment is late full and final settlement is over " please look in this matter and resolve it as soon as possible
Dear team,
I got the credit card 2years back.Bcoz of my friends mistake i am paying full money.One Executive Madam Asha from Nungambakkam(HDFC Bank Credit card Division) called me for payment, i agree for settlement.She had sent one guy and he gave some documents regarding settlements.I am paying promptly for each payment.3 months back i had some family proble, bcoz of that i was unable to make one due amount.
Again she called me, that said u have one payment pending(I have that conversation in b/w me and Asha in my mobile), once u cleared that payment we will issue 0 balance statment to u.So i agree to pay that amount., also i paid it.But after that there is no reply from Asha madam.Last month i received one call from customer care, she said u have one more due pending.Suddenly i was shocked.Again i called Asha madam, she said, yes sir u have one more due pending..u have to pay it.But i said "i wont make any payment regarding this".Now she block my savings account.
Two year back i got Personal loan (Rs.2.5Lakhs)from HDFC.I am promptly paying that.U can find out my statement.Now i am paying Rs.5896 for everu EMI.There is no single cheque bounce.I[censored] not release my account, I wont pay single paise.bcoz of her mistake.
Pls help me Basha([protected])
I got the credit card 2years back.Bcoz of my friends mistake i am paying full money.One Executive Madam Asha from Nungambakkam(HDFC Bank Credit card Division) called me for payment, i agree for settlement.She had sent one guy and he gave some documents regarding settlements.I am paying promptly for each payment.3 months back i had some family proble, bcoz of that i was unable to make one due amount.
Again she called me, that said u have one payment pending(I have that conversation in b/w me and Asha in my mobile), once u cleared that payment we will issue 0 balance statment to u.So i agree to pay that amount., also i paid it.But after that there is no reply from Asha madam.Last month i received one call from customer care, she said u have one more due pending.Suddenly i was shocked.Again i called Asha madam, she said, yes sir u have one more due pending..u have to pay it.But i said "i wont make any payment regarding this".Now she block my savings account.
Two year back i got Personal loan (Rs.2.5Lakhs)from HDFC.I am promptly paying that.U can find out my statement.Now i am paying Rs.5896 for everu EMI.There is no single cheque bounce.I[censored] not release my account, I wont pay single paise.bcoz of her mistake.
Pls help me Basha([protected])
HDFC Credit Card — Extra not reversed in spite of assurance
I have been issued HDFC credit Card in Jan 2008, with welcome card I received letter giving me 60 days interest free period, but I received the statement in 10 days and asking to pay outstanding in next 10 days. I took lot of follow-ups regarding the matter but the bank didn't provide me any reply, the only reply was to pay the outstanding, I stopped the payment for few months and when I was hampered by the collection dept. they ask me to pay min balance and we will settle the things, but last 1 year it was not settle at all I was paying every month min amount and taking follow-ups for some positive reply but no reply. At last in month of Feb the guy from bank ask me pay all the out standing and we will reversed your the extra amount paid to bank which was about 10, 000. I made the payment and as usual they did nothing on issue stating me it can't be reverse My credit card amount is already kept on hold on another bank a/c no. which is [protected] whcich is not linked to my credit card no. [protected]
and when i was asked by collection to settle the account i was reeady for that in the meantime you people have put my Rs 8662/- on hold though i was ready for settlement, merely because i have anothe a/c with your bank so that you are authorsied to block the exaggerated amount according to your wishes.
Before deducting my amount from my bank a/c show me the terms and conditions of your credit card which authorises you to put the account on hold even if customer is ready for settlement and the same was confirmed by your collection guy.
My bill is over charged with late fee and extra irrelevant charges, if you have put my a/c on hold and the same would be deducted then issue me the letter that my entire amount is paid towards my credit card no. [protected] and the same is disconnected i am not going to use this card anymore, even not for the entire life i have been cheated by hdfc.
Issue me the letter that my entire outstanding is paid off as my amount of Rs 8662/- is already on hold, rest i would definately take this issue ro consumer court perhaps they can provide me the better solution
My credit card no. is [protected] on this card my outstanding is due of not more than Rs 4000/- though because of late fee and other irrelevant charges and the total payment is Rs 8662/- for which collection people are calling me again and again finally they got agreed to settle my credit card a/c with Rs 4500/- which is actually my actual bill.
In the mean time i have an another bank a/c with HDFC which is my salary a/c with my new company and this credit card is not linked to my new a/c still they holded the amount of Rs 8662/- on this new a/c without any intimation if i am agreed for settlement of my actual amount of Rs 4000/- then why without any intimation an amount of Rs 8662/- is kept on hold and when card in not linked to my new a/c even i have not received any bill though late fee is charged in my bill of more than Rs 2000/- why do i pay if i have not received any bill.
I have received a letter from HDFC bank stating to pay the outstanding of Rs 8662/- which includes extra amount of late fee and other irrelevant charges if the same is not paid the same would be auto debited from my new bank a/c which is not linked with my card.
I am ready for settlement why is these people not agreed for settlement just because i have enough of money in my bank a/c so that they can deduct any amount they feel like .
Show me the terms and conditions which authorise the bank to auto debit the a/c without any intimation and if i am agreed to settle my a/c with the actual outstanding why is the bank not agreed on that .
If i would not have any account then they would have chased me for settlement of my card and they would have agreed on payment of actual why is the bank so reluctant to charge extra money which is not actually used by me and even i have not received any bill why do i pay extra charges of late fee and other charges.
If no action is taken on my request for settlement of my card then i will have to lodge an FIR and need to go to consumer court for unnecessary harassment, fraud and over charging .
My contact no. [protected]
and when i was asked by collection to settle the account i was reeady for that in the meantime you people have put my Rs 8662/- on hold though i was ready for settlement, merely because i have anothe a/c with your bank so that you are authorsied to block the exaggerated amount according to your wishes.
Before deducting my amount from my bank a/c show me the terms and conditions of your credit card which authorises you to put the account on hold even if customer is ready for settlement and the same was confirmed by your collection guy.
My bill is over charged with late fee and extra irrelevant charges, if you have put my a/c on hold and the same would be deducted then issue me the letter that my entire amount is paid towards my credit card no. [protected] and the same is disconnected i am not going to use this card anymore, even not for the entire life i have been cheated by hdfc.
Issue me the letter that my entire outstanding is paid off as my amount of Rs 8662/- is already on hold, rest i would definately take this issue ro consumer court perhaps they can provide me the better solution
My credit card no. is [protected] on this card my outstanding is due of not more than Rs 4000/- though because of late fee and other irrelevant charges and the total payment is Rs 8662/- for which collection people are calling me again and again finally they got agreed to settle my credit card a/c with Rs 4500/- which is actually my actual bill.
In the mean time i have an another bank a/c with HDFC which is my salary a/c with my new company and this credit card is not linked to my new a/c still they holded the amount of Rs 8662/- on this new a/c without any intimation if i am agreed for settlement of my actual amount of Rs 4000/- then why without any intimation an amount of Rs 8662/- is kept on hold and when card in not linked to my new a/c even i have not received any bill though late fee is charged in my bill of more than Rs 2000/- why do i pay if i have not received any bill.
I have received a letter from HDFC bank stating to pay the outstanding of Rs 8662/- which includes extra amount of late fee and other irrelevant charges if the same is not paid the same would be auto debited from my new bank a/c which is not linked with my card.
I am ready for settlement why is these people not agreed for settlement just because i have enough of money in my bank a/c so that they can deduct any amount they feel like .
Show me the terms and conditions which authorise the bank to auto debit the a/c without any intimation and if i am agreed to settle my a/c with the actual outstanding why is the bank not agreed on that .
If i would not have any account then they would have chased me for settlement of my card and they would have agreed on payment of actual why is the bank so reluctant to charge extra money which is not actually used by me and even i have not received any bill why do i pay extra charges of late fee and other charges.
If no action is taken on my request for settlement of my card then i will have to lodge an FIR and need to go to consumer court for unnecessary harassment, fraud and over charging .
My contact no. [protected]
Hi All of the above,
First of all, Bank has the authority to Block or Lean your savings a/c or Credit card. When you sign the terms and condition it clearly says that if in case you default on a payment they can put a lean on your property, property means any relation that you have with HDFC will be block and the money recovered. Ex. if you have defaulted on rs5000/- and have Rs10, 000 worth of Shares in the HDFC Demat a/c the bank can sell your shares without your permission. Its their bank you know, the only way out of this is to make prompt payment or do not have any other ralation with the bank. Unfortunately the bank esclation is bad so no one will help you. Meet a lawyer and send them a notice saying you dont have money to pay.
First of all, Bank has the authority to Block or Lean your savings a/c or Credit card. When you sign the terms and condition it clearly says that if in case you default on a payment they can put a lean on your property, property means any relation that you have with HDFC will be block and the money recovered. Ex. if you have defaulted on rs5000/- and have Rs10, 000 worth of Shares in the HDFC Demat a/c the bank can sell your shares without your permission. Its their bank you know, the only way out of this is to make prompt payment or do not have any other ralation with the bank. Unfortunately the bank esclation is bad so no one will help you. Meet a lawyer and send them a notice saying you dont have money to pay.
Dear sirs, You have issued the chequeBook at par. But I have issued two cheques on which you have taken the charges. One cheque for 1 Lac and another one is for Rs. 225000/-/
You have deducted the clearance charges despite the Micro cheques being at par.
This should be set right and charges should be credited back.
The Manager could not give any satisfactory answer. Everything should be in black and white. At par cheque means no charges are entailed.
Kindly take note and set the grievance right.
Thanking you
savita Jain, kothi No 28, Jain colony, Bharwain road, Hoshiarpur.
Saving Bank account No. [protected]
You have deducted the clearance charges despite the Micro cheques being at par.
This should be set right and charges should be credited back.
The Manager could not give any satisfactory answer. Everything should be in black and white. At par cheque means no charges are entailed.
Kindly take note and set the grievance right.
Thanking you
savita Jain, kothi No 28, Jain colony, Bharwain road, Hoshiarpur.
Saving Bank account No. [protected]
My HDFC credit card number is xxxx xxxx xxxx 1789.
The problem started when i was transfered to UAE and realised that i was not getting any e-statement, after writing to them N number of times and calling them, they were refusing to change my e-mail ID and feed in the actual ID as apparently the efficient data executive of HDFC had fed in some wrong e-mail ID, all the above took a couple of months and from Nov 2008, i finally received my e-statement in Jan and of course without any fault there were late fees and interest charged which i explained and finally they were convinced to wave off which took another couple of months and eventually in the month of march the payment was made, however the entire amount is still showing as outstanding after 5 months. And i have been defamed by the bank as a defaulter despite all efforts made to make the payment.
The problem started when i was transfered to UAE and realised that i was not getting any e-statement, after writing to them N number of times and calling them, they were refusing to change my e-mail ID and feed in the actual ID as apparently the efficient data executive of HDFC had fed in some wrong e-mail ID, all the above took a couple of months and from Nov 2008, i finally received my e-statement in Jan and of course without any fault there were late fees and interest charged which i explained and finally they were convinced to wave off which took another couple of months and eventually in the month of march the payment was made, however the entire amount is still showing as outstanding after 5 months. And i have been defamed by the bank as a defaulter despite all efforts made to make the payment.
I have a saving account no.[protected] with HDFC Bank in Gurgaon FIP Branch, one transfer cheque no. 445512 of Rs. 5000/- deposited at the bank counter on 03/09/09 and it is not credited in account yet, due to this two SIP returned from account, who will bear this loss. Am following with customer care, all the time they saying, we get back to you. Refer their Complaint No. DEL116807.
However, I am contacting continues with customer care but no favrouable answer I got. Today I have visited my bank and they said, may be some discrepancy in your cheque, if there is any discrepancy so why not they returning my cheque. If this delayed by the banker, please let me know who will bear this face.
However, I am contacting continues with customer care but no favrouable answer I got. Today I have visited my bank and they said, may be some discrepancy in your cheque, if there is any discrepancy so why not they returning my cheque. If this delayed by the banker, please let me know who will bear this face.
Hi,
As per customer care executive my total outstanding define by him was 22780/- but i had paid Rs 23000/- but they charged some 1200/-, which i will not pay in any case
I am your old customer but not getting any support from your side.
Kindly help me to get this charges reverse or close the relationship with me.
Regards,
Rohit Sharma
Card no-[protected]
As per customer care executive my total outstanding define by him was 22780/- but i had paid Rs 23000/- but they charged some 1200/-, which i will not pay in any case
I am your old customer but not getting any support from your side.
Kindly help me to get this charges reverse or close the relationship with me.
Regards,
Rohit Sharma
Card no-[protected]
HDFC Credit Card — HDFC collects the money but do not update and close my account
I am an NRI settled in Dubai since last 3years and have a very strong relationship in line with many services from HDFC bank and I am surprised to see that one of the Credit card which is already closed a year back is still alive in the system.This is one of the most destructive and discouraging matter for an organization which has one the leading status and most admirable process and services, but due negligence of the executive can hamper the same if things are not knitted well and corrected.
With reference to the call from [protected](time: 12:28, UAE Time, date 20th Nov 2009), for a transaction which has been closed a year back and no more related to any carry forward actions to be done but still every alternate month the call comes repeatedly since the last transaction was done on 13th Sept 2008, with full and final settlement toward a Credit card payment ([protected]).
Procedure recommended by the collection executive on 13th Sept 2008 to close the card with 20,000 INR.
• Takes Cash of 4000 (9/9/2008) as an initial payment
• Collects three cheque( 5334/- date : 7th Oct 2008)
• Second cheque ( 5334/- date : 7th Nov 2008))
• Third Cheque (5332/- date 7thth Dec 2008), In this cheque, there was a Mismatch error by the HDFC collection department while writing the cheque:
• As the cheque was from my brothers account as I was already not in town and the same was signed and submitted but the executive has written the third Cheque as with a mismatch figure in comparatively to the words Vs figures, which any ways was not written in front of the us but subsequently a later transaction while presenting the cheque.
• Amount in the Settlement letter : 5332/- INR
• But in cheque it was written “Five thousand five hundred and thirty four only, vs in figures mentioned 5334, which itself is a totally mismatch and i had given these cheques predated without any amount mentioned over it as a belief and commitment to close my account. Then why did the bank collection team has mismatched the amount while writing and getting it to such situation for which a customer has to be in trouble for ZERO reasons.
Correction made again:
• Again the executive followed up and subsequently the payment was also done but as of date its not updated as I foresee or else I would not be getting calls from HDFC collection department.
• Also the same was done with full proof closed and followed up with the bank.
I am really very disappointed with such ill mechanism for which being haunted since every now and then receive calls for the above transaction again & again. If the system has not full proof in closing the transaction then the bank must at least respect the customer existing transactions based on which the credentials can be known and identified.
After series of complaints i get information from Sr.Mngr, Service Quality that the mistake is from my side and needs to be looked at where as based on the closed account letter provided by the bank and later the cheques being mismatched while doing the presentation is not at all into considerations which really is alarming to any consumer for such a big bank.
HDFC Credit Card — Even after Settlement I got a new A/c Statement & continuous calls on my mobile
I had a HDFC Card which I settled for an outstanding amount of Rs 23600/- I had issued 4 post dated cheques from my ICICI Bank A/c of which my last installment got bounced for some wrong marking of lien from ICICI BANK Ltd. Which after calling up the customer care department was removed after 4 days.Finally I made a cash payment to HDFC Bank for the oustanding amount and was assured no call would come as my dues were completely settled. I was also asked to wait for 90 days for a final letterof claims settled to be issued by HDFC CARD LTD. But after about 1 month again a new letter for
credit card bill came at my residence,when I called customer care they informed it was erroneously sent and the settlement was in process so I would get the final letter after 60 days. Again after 1 month I received a new credit card bill statment this time HDFC people started calling on my mobile.I informed them poiltely that the settlement was done and I am in no position to pay the dues again.But they said that my settlement has gone void as my last installment was not collected in time.I still insisted that the person who came to collect cash did inform me that the settlement is still inforce and once the payment is done in cash you should not worry about any pending dues.But till date I am getting calls from one Mr Ravi Patil who claims to be an Employee for HDFC Bank Ltd saying you have to make the payment or face dire consequences.He somehow also managed to procure my wife's mobile number and asked her to come to Wilson house at andheri to settle the matter when I didn't pick his calls. I am constantly living in fear now whether this people will forcefully land at my home and ask for outstanding dues. I request The concerned Authorities of HDFC Bank Ltd to conduct a thorough inquiry in my case and give me justice.
I HAVE A HDFC C/CARD. MY CREDIT CARD NO.IS [protected]. I AM UNABLE TO PAY THE MINIMUM AMOUNT FROM LAST 3 MONTHS.HDFC EMPLOYEE MR.BALRAM SINGH HIS MOBILE NO.[protected]. HE IS SITTING IN RAJOURI GARDEN BRANCH AS PER HE SAYS. HE IS VERY VERY CORRUPT & FRAUD PERSON TO GIVE WRONG INFORMATION TO CLIENTS. I AM VERY TIGHT POSITION.
MR.BALRAM SINGH MISGUIDE ME. HE SAYS YOU DEPOSIT RS.1600/-AGST.YOUR PENDING AMT.ON CARD. THE HDFC BANK WAS HOLD MY SAVING BANK ACCOUNT FOR RS.1345/-.MR.BALRAM(FRAUD PERSON) SAY YOUR ACCOUNT WILL BE RELEASE & THIS AMOUNT IS RS.1600/- WILL BE ADJUST IN SETTLEMENT OF YOUR A/C. BUT AFTER 22.01.10 ANY PERSON NOT FIND TO MR.BALRAM SINGH. I WILL THINK I LODGE A FIR AGAINST MR.BALRAM SINGH. HE IS MISGUIDE ME. MY SAVING BANK ACCOUNT BALANCE HAVE KEPT FROM HDFC BANK. WHY I DON'T UNDERSTAND.
IS IT POSSIBLE TO HOLD & KEPT MY MONEY TRANSFER TO
MY C/CARD AMOUNT.
PLEASE HELP & REPLY
[protected]
I THINK HDFC BANK HAVE NO POWER TO CONVERT THE SAVING A/C (SALARY A/C ONLY) TO CREDIT CARD AMOUNT.
THANKS
MR.BALRAM SINGH MISGUIDE ME. HE SAYS YOU DEPOSIT RS.1600/-AGST.YOUR PENDING AMT.ON CARD. THE HDFC BANK WAS HOLD MY SAVING BANK ACCOUNT FOR RS.1345/-.MR.BALRAM(FRAUD PERSON) SAY YOUR ACCOUNT WILL BE RELEASE & THIS AMOUNT IS RS.1600/- WILL BE ADJUST IN SETTLEMENT OF YOUR A/C. BUT AFTER 22.01.10 ANY PERSON NOT FIND TO MR.BALRAM SINGH. I WILL THINK I LODGE A FIR AGAINST MR.BALRAM SINGH. HE IS MISGUIDE ME. MY SAVING BANK ACCOUNT BALANCE HAVE KEPT FROM HDFC BANK. WHY I DON'T UNDERSTAND.
IS IT POSSIBLE TO HOLD & KEPT MY MONEY TRANSFER TO
MY C/CARD AMOUNT.
PLEASE HELP & REPLY
[protected]
I THINK HDFC BANK HAVE NO POWER TO CONVERT THE SAVING A/C (SALARY A/C ONLY) TO CREDIT CARD AMOUNT.
THANKS
Sir,
I have already clear my all payment of my creadit card but till the time i m recieving the call from HDFC bank in diffrent diffrent manner and giving the call to me from differnt number always. I m also trying to contact with branch mamanger but he didnt pick my phone call.
in one month back i recd. the call from bank the person told me that you need to pay some extra amount against your due payment on credit card then bank will issue my NOC certificate on same time i have paid the amount of Rs.1550/- after few time i call him but the person didnot reply my call then next days i recd. another call he also siggest me to extra payment of Rs.2100/- which i didnt pay.
Sir i m requesting to the bank pls do not harres me for such kind of call when my card is already close by the bank before one year back.
My card number-[protected]
I HOPE FOR POSITIVE HELP.
I have already clear my all payment of my creadit card but till the time i m recieving the call from HDFC bank in diffrent diffrent manner and giving the call to me from differnt number always. I m also trying to contact with branch mamanger but he didnt pick my phone call.
in one month back i recd. the call from bank the person told me that you need to pay some extra amount against your due payment on credit card then bank will issue my NOC certificate on same time i have paid the amount of Rs.1550/- after few time i call him but the person didnot reply my call then next days i recd. another call he also siggest me to extra payment of Rs.2100/- which i didnt pay.
Sir i m requesting to the bank pls do not harres me for such kind of call when my card is already close by the bank before one year back.
My card number-[protected]
I HOPE FOR POSITIVE HELP.
Dear Sir,
My CREDIT card no. [protected]
Name: CA Priyanka Subhash Ajmera
I had withdrawn Rs. 2000/- cash on 4/10/10 by mistake and you had DEBITED Rs.334.87/- as HDFC cash advance fee on Rs. 2000/-
This charges are very heavy and not affordable to me.
Now I want to close my CREDIT CARD facility and also our CLASSIC facility of SAVING A/C.
Pls guide and reverse the above charges as first time of my life mistake..
My CREDIT card no. [protected]
Name: CA Priyanka Subhash Ajmera
I had withdrawn Rs. 2000/- cash on 4/10/10 by mistake and you had DEBITED Rs.334.87/- as HDFC cash advance fee on Rs. 2000/-
This charges are very heavy and not affordable to me.
Now I want to close my CREDIT CARD facility and also our CLASSIC facility of SAVING A/C.
Pls guide and reverse the above charges as first time of my life mistake..
is not better servic from costumer care
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+91 22 6160 6161
+91 22 2498 8484
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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HDFC Bank — Cheating the costumer by collecting EMI TWICE
Respected Sir,I got a two wheeler loan from HDFC bank and the EMI is Rs. 1628/- and have paid the EMI regularly. Unfortunately, I have missed to honour the ECS for the month of March - 2008. The next day the bank has sent a person to collect the EMI along with bouncing charge Rs. 450/= . I have paid RS. 1628 + Rs. 450 and received the bill. But the bank has collected the March EMI by representing the ECS on 17th March without intimating me. After noticing it in my bank account, I informed the customer care for nearly 12 times and everytime they told me that it will be recredited in 3 working days( telling the same for the past 2 weeks) .
So, I request you take serious action against the bank and do the needful.
R. Prakash,
Door no 5A, Plot No. 111A,
Kala niketan flats,
Subramaniam street,
Nehru nagar,
Chromepet, Chennai - 44
Loan No 11485589