[Resolved] HDFC Bank — Address Change not updated | |
HDFC Bank - Panipat, Haryana Branch Saving account No- [protected] Client DP ID[protected] dear sir, since last 8 months my address not updated in my DP account. due to which i have lost already some of my dividend. i have submitted the address change at the branch DP services 8 months back and they told me that every thing is correct and they forwarded it to DP Mumbai. when contacted after a month they simply told me to refill again as the documents were lost. i have submitted again and the same process repeated once again. but no address change done witrh my account. when contacted at Mumbai they told me that this time my address change was rejected and sent back to your branch. but till date i have not received my rejected documents.not even a single time they contacted with me. each time i have to follow with my own. now they are throwing the matter on each other(bank to DP Mumbai and vice versa). i am not sure what services they are providing to there customers. bank is 30 KMs from my resident s k sinha Panipat refinery Township Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 26 Comments | |
Comments
I am
A.chandra shekar reddy
flat no:4 srinivasa apts
ragavandra colony road no:3
karmanghat
hyderabad-500035, AP
nr dilsukhnagar public school.
HDFCBANK A/C no:[protected]
malakpet dilsukhnagar road.
sir
my netbanking or not working
phone no:[protected]
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site.
A.chandra shekar reddy
flat no:4 srinivasa apts
ragavandra colony road no:3
karmanghat
hyderabad-500035, AP
nr dilsukhnagar public school.
HDFCBANK A/C no:[protected]
malakpet dilsukhnagar road.
sir
my netbanking or not working
phone no:[protected]
This page was sent using our Send-to-Friend service.Your email address has
not been added to any list of any sort, and has not been recorded at our
site.
respected sir i want use net banking but i not got the login ID and password IPIN already received so plz send the my net banking login ID i hope u reply me as soon as thanks
amritpal singh
my account no [protected]
amritpal singh
my account no [protected]
I have a complaint to make. Please let me know the Department handling complaints and their email address.
I am an NRI
Jay Nayar
I am an NRI
Jay Nayar
Dated : December 12, 2008
The Officer Incharge,
HDFC BANK Ltd.
Dear Sir,
I have been issued a easy shop master card No.[protected] against my HDFC Account No.[protected]. This is a salary account. I have to request you as follows :
a) This being a salary account, it is ZERO balance account. I have been receiving SMS Messages from HDFC Bank that the account has gone below Rs. 5000/-. As already informed that this is a zero balance account, I request you to kindly not to debit any amount towards such balances below Rs.5000/-. If any amount has been deducted so far, kindly reverse the same and credit to my account.
b) Regarding the Card, Rs.500/- (+) Service taxes has been deducted from this account, whereas I was given to understand that no such charges would be levied. I therefore, request you to reverse this entry also.
Thanking You,
Yours faithfully
MANOJ MODWAL
Manager, RFC, Jaipur (C)
Address :
4/161, SFS Shipra Path, Mansarovar,
JAIPUR
The Officer Incharge,
HDFC BANK Ltd.
Dear Sir,
I have been issued a easy shop master card No.[protected] against my HDFC Account No.[protected]. This is a salary account. I have to request you as follows :
a) This being a salary account, it is ZERO balance account. I have been receiving SMS Messages from HDFC Bank that the account has gone below Rs. 5000/-. As already informed that this is a zero balance account, I request you to kindly not to debit any amount towards such balances below Rs.5000/-. If any amount has been deducted so far, kindly reverse the same and credit to my account.
b) Regarding the Card, Rs.500/- (+) Service taxes has been deducted from this account, whereas I was given to understand that no such charges would be levied. I therefore, request you to reverse this entry also.
Thanking You,
Yours faithfully
MANOJ MODWAL
Manager, RFC, Jaipur (C)
Address :
4/161, SFS Shipra Path, Mansarovar,
JAIPUR
Sir,
At present I am having my personal account no. [protected] at cuddapah branch, ap, india.My house was shifted from Simhadripuram to Cuddapah and in the same way my mobile also changed. Hence I request my good offices that, by kindly changing my address and mobile, future correspondence may be intimated please.
MY NEW ADDRESS
S.RAJARAM MOHAN
D.No.10/33, NABHIKOT
NEAR SIVALAYAM
BESIDE DSR OIL MILL,
RV NAGAR - POST
KADAPA - 516003.
MY NEW MOBILE
[protected]
At present I am having my personal account no. [protected] at cuddapah branch, ap, india.My house was shifted from Simhadripuram to Cuddapah and in the same way my mobile also changed. Hence I request my good offices that, by kindly changing my address and mobile, future correspondence may be intimated please.
MY NEW ADDRESS
S.RAJARAM MOHAN
D.No.10/33, NABHIKOT
NEAR SIVALAYAM
BESIDE DSR OIL MILL,
RV NAGAR - POST
KADAPA - 516003.
MY NEW MOBILE
[protected]
i have a salary account with you since last 6 months. Since last 2 months I shifted to Bhandup. Its a kind request to you to change my address.
Regards
Shweta Ankush Chavan.
[protected]
Regards
Shweta Ankush Chavan.
[protected]
I have a new salary account with you A/C no [protected]. but i changed my mobile no. from [protected] to [protected]. Its a kind request to you to change my mobile no and i request u to send sms when salary gets debited.
Regards
Sonal Darekar
[protected]
Regards
Sonal Darekar
[protected]
dear sir,
I have transfered to chennai from hosur, my account was tr in Hosur, How can transfer saving account to chennai branch pl do the need ful.
my no :[protected]
regards
P.Velayutham
I have transfered to chennai from hosur, my account was tr in Hosur, How can transfer saving account to chennai branch pl do the need ful.
my no :[protected]
regards
P.Velayutham
Hi,
I have a GOLD credit card and its time period is over and i was upgraded to Titanium card. As i have changed my address, i have dropped a letter for address change in nearby ATM and also Faxed it as per customer care instructions. It is been almost 1 and half month i have no CARD in my hand. Am really frustrated that the customer care is not taking care of my complaint and i have called 5 to 6 times and no proper response. I am a customer of HDFC for past 4 years and never missed to pay Credit card bills ever. This is rediculous and absurd.
My address has to be updated and my card has to be delivered to me ASAP. Please help me if you can.
I have a GOLD credit card and its time period is over and i was upgraded to Titanium card. As i have changed my address, i have dropped a letter for address change in nearby ATM and also Faxed it as per customer care instructions. It is been almost 1 and half month i have no CARD in my hand. Am really frustrated that the customer care is not taking care of my complaint and i have called 5 to 6 times and no proper response. I am a customer of HDFC for past 4 years and never missed to pay Credit card bills ever. This is rediculous and absurd.
My address has to be updated and my card has to be delivered to me ASAP. Please help me if you can.
Dear all,
Take my sincere advise. Do not open account with HDFC, you may consider closing the bank account instead. I hold an account with them at the Dwarka branch in New Delhi. believe me for the past 3-4 months I have tried in vain to get my address changed with the bank. I have posted two requests with all documentry proofs, followed it up with the grievence cell and the bank manager Mr Pathak on e mails and telephones, sent further documentry proofs on assurance that the job is already over. only to be told by the bank SORRY...START ALL OVER AGAIN.I still remember how the agent from the bank pleaded and begged to convince me open an account with HDFC.I am yet to come across a more insensitive organisation.
Ms Madhulika Raman
Take my sincere advise. Do not open account with HDFC, you may consider closing the bank account instead. I hold an account with them at the Dwarka branch in New Delhi. believe me for the past 3-4 months I have tried in vain to get my address changed with the bank. I have posted two requests with all documentry proofs, followed it up with the grievence cell and the bank manager Mr Pathak on e mails and telephones, sent further documentry proofs on assurance that the job is already over. only to be told by the bank SORRY...START ALL OVER AGAIN.I still remember how the agent from the bank pleaded and begged to convince me open an account with HDFC.I am yet to come across a more insensitive organisation.
Ms Madhulika Raman
To,
Mr. Sai Giridhar
Hdfc Bank,
Respected Sir,
This is to inform you about the unappropriate behaviour and action taken by your bank representatives. The list is as follows:-
• My Credit card ([protected]) which has been blocked since mid Jan or mid Feb was not re-issued at that time after even signing the signature confirmation form issued by your bank.
• The representative of the bank from rajouri garden who made a call to me regarding the payment to be made on urgent basis due to closing of the financial year as on 29/04/2009 had commited a fake promise to me that if I arrange a partial payment of Rs 1190 then I need not have to make a payment for the next two months and no late fee will be charged. However, I have told him that I was not in position to pay at that particular point of time and will pay by 5th of next month. But he insisted again and promise me that as soon as the payment would be collected by their representative he will issue a mail to my email id regarding the non-payment upto next two months.
But that never happened.
• Again in the month of May your representative came directly to my home and asked for money. Was they not responsible for even giving a call to the customer before reaching their respective address. WHAT IS THE MEAN OF CUSTOMER RELATIONSHIP AND PROFESSIONALISM FOR YOUR BANK…IRRITATING..
• I have stopped paper statement and activated for the e-statement because I am in travel industry and most of the time travelling out of the town. But again the paper statement are there……..VERY IRRITATING
• And the last main thing that made me not to make any payment was the non-cooperation from your side. Because I emailed the problem regarding my inability to open my e-statement after even following the instructions given for opening it (like typing the first 4 digits of my name….etc ). But again the customer care representative emailed me back displaying all the same instruction which I had already followed. SO WHERE IS THE TACT OF HANDLING THE QUERY OF THE CUSTOMER BY YOUR REPRESENTATIVE. EVEN THEY ARE NOT ABLE TO READ AND HANDLE THE CUSTOMER’S QUERY WITH OPEN EYES????
…ILLOGICAL…
• Also when the representative of your bank from Rajouri garden asked me for the payment and I told him the whole story, He argued me and said that “all customer who do not want to make payment give this absurd excuses...WOW WHAT AN RESPECT FOR THE CUSTOMER. He also asked me that he will make sure that maximum charges and a case will be levied on me and my individual profile would be damaged.
Well thanks Mr. Sai Giridhar for noticing all the points and I hope you will help me to get out of this mess. One thing more I want to inform you that I will be back by 15th of June and will pay the amount. But before that I will be waiting for your reply (which should maximum an action and least a reply).
Thanks and Regards
Hemant Mehra (Marketing cum Operation Manager)
MEHRA TOUR & TRAVEL
Mob:- [protected]
Email:- [protected]@yahoo.com
[protected]@yahoo.com
Mr. Sai Giridhar
Hdfc Bank,
Respected Sir,
This is to inform you about the unappropriate behaviour and action taken by your bank representatives. The list is as follows:-
• My Credit card ([protected]) which has been blocked since mid Jan or mid Feb was not re-issued at that time after even signing the signature confirmation form issued by your bank.
• The representative of the bank from rajouri garden who made a call to me regarding the payment to be made on urgent basis due to closing of the financial year as on 29/04/2009 had commited a fake promise to me that if I arrange a partial payment of Rs 1190 then I need not have to make a payment for the next two months and no late fee will be charged. However, I have told him that I was not in position to pay at that particular point of time and will pay by 5th of next month. But he insisted again and promise me that as soon as the payment would be collected by their representative he will issue a mail to my email id regarding the non-payment upto next two months.
But that never happened.
• Again in the month of May your representative came directly to my home and asked for money. Was they not responsible for even giving a call to the customer before reaching their respective address. WHAT IS THE MEAN OF CUSTOMER RELATIONSHIP AND PROFESSIONALISM FOR YOUR BANK…IRRITATING..
• I have stopped paper statement and activated for the e-statement because I am in travel industry and most of the time travelling out of the town. But again the paper statement are there……..VERY IRRITATING
• And the last main thing that made me not to make any payment was the non-cooperation from your side. Because I emailed the problem regarding my inability to open my e-statement after even following the instructions given for opening it (like typing the first 4 digits of my name….etc ). But again the customer care representative emailed me back displaying all the same instruction which I had already followed. SO WHERE IS THE TACT OF HANDLING THE QUERY OF THE CUSTOMER BY YOUR REPRESENTATIVE. EVEN THEY ARE NOT ABLE TO READ AND HANDLE THE CUSTOMER’S QUERY WITH OPEN EYES????
…ILLOGICAL…
• Also when the representative of your bank from Rajouri garden asked me for the payment and I told him the whole story, He argued me and said that “all customer who do not want to make payment give this absurd excuses...WOW WHAT AN RESPECT FOR THE CUSTOMER. He also asked me that he will make sure that maximum charges and a case will be levied on me and my individual profile would be damaged.
Well thanks Mr. Sai Giridhar for noticing all the points and I hope you will help me to get out of this mess. One thing more I want to inform you that I will be back by 15th of June and will pay the amount. But before that I will be waiting for your reply (which should maximum an action and least a reply).
Thanks and Regards
Hemant Mehra (Marketing cum Operation Manager)
MEHRA TOUR & TRAVEL
Mob:- [protected]
Email:- [protected]@yahoo.com
[protected]@yahoo.com
Dear Sir / Mam,
I Mrs. Aishwarya kaushik is A/C Holder of your institution. Not one but three A/C's I hold...I rely this institution and is being associated with it from last 7-8yrs. But inspite of all this..I m cheated in your Vaishali Nagar Branch, Jaipur. There was an F.D done by me in name of my son Master Surya Pratap. When it got matured I asked to transfer this fund in a Recurring Deposit Account. In Branch Mrs Preeti Gupta and Mrs. Savita Gupta misguided me and a Policy is being issued in favor of Rs.12000/- p.a.
Instead of Recurring Deposit Account a POLICY NUMBERING 12958106 is being issued. Funds were transferred on[protected] but till date no policy bond or any FD Bond has been received on my mailing address.
I would request you to please deeply follow this matter and let me know the current status of my money...in which Product my money has been transferred...??? If it is a Policy then please cancel my Policy and refund back my money. I would request you all to take some serious action against it and revert me back asap...
My Customer Care Complain No. is IC 780234.
--
regards,
Aishwarya Kaushik,
A-588, Shantanu Path,
Vidhyut Nagar,
Ajmer Road,
Jaipur - Rajasthan.
I Mrs. Aishwarya kaushik is A/C Holder of your institution. Not one but three A/C's I hold...I rely this institution and is being associated with it from last 7-8yrs. But inspite of all this..I m cheated in your Vaishali Nagar Branch, Jaipur. There was an F.D done by me in name of my son Master Surya Pratap. When it got matured I asked to transfer this fund in a Recurring Deposit Account. In Branch Mrs Preeti Gupta and Mrs. Savita Gupta misguided me and a Policy is being issued in favor of Rs.12000/- p.a.
Instead of Recurring Deposit Account a POLICY NUMBERING 12958106 is being issued. Funds were transferred on[protected] but till date no policy bond or any FD Bond has been received on my mailing address.
I would request you to please deeply follow this matter and let me know the current status of my money...in which Product my money has been transferred...??? If it is a Policy then please cancel my Policy and refund back my money. I would request you all to take some serious action against it and revert me back asap...
My Customer Care Complain No. is IC 780234.
--
regards,
Aishwarya Kaushik,
A-588, Shantanu Path,
Vidhyut Nagar,
Ajmer Road,
Jaipur - Rajasthan.
To,
The Branch Manager,
HDFC Bank,
IP Extension, Patparganj Branch,
Delhi -92.
Sub:- Request for reverting of the debit amount of Rs. 1, 103/- debited from SB A/c No. [protected] in your esteemed branch.
Sir,
We, Dr. Anil Agarwal & Mrs. Aprajita Agarwal are holding a joint Savings Bank Account bearing No. [protected] in your esteemed branch for quite some time. This is also linked to our locker facility. At the time of opening of locker facility, we were informed to maintain an average quarterly balance of Rs.25, 000/- to avail of locker facility at discounted rates.
Subsequently, upon the insistence of the dealing officers, I also opened a new kid’s account in the name of Abhishek Agarwal bearing No. [protected] along with the cheque book and with the “ explicit understanding” that no transaction is necessary, Abhishek being minor.
Incidently, upon perusal of monthly statements, I could find that Rs. 500/- is being debited from my Saving Account to Abhishek’s account every month leading thereby to reduction in minimum balance. Accordingly, I rushed to your branch and met with Ms. S. Kotia, Manager. She actually informed about this monthly deduction to which I was surprised.
Anyway, in order to maintain minimum balance of Rs.25000/- and also in order to avoid any penal action whatsoever, I immediately deposited Rs. 10, 000/- in cash on 1st July, 2009.
Interestingly, till date, I have never defaulted nor even withdrawn a singly rupee from the bank account. Thus, this penalty of Rs. 1103/- levied on me is totally unjust and unfair.
Accordingly, you are requested to kindly take a sympathetic view in this case and order immediate waiver of the AQB surcharges including ST & CESS for the period April- June, 2009 due to the above reasons so as to restore customer confidence in your system.
Thanking you,
Yours faithfully,
(Mrs. Aprajita Agarwal) (Dr. Anil Agarwal)
The Branch Manager,
HDFC Bank,
IP Extension, Patparganj Branch,
Delhi -92.
Sub:- Request for reverting of the debit amount of Rs. 1, 103/- debited from SB A/c No. [protected] in your esteemed branch.
Sir,
We, Dr. Anil Agarwal & Mrs. Aprajita Agarwal are holding a joint Savings Bank Account bearing No. [protected] in your esteemed branch for quite some time. This is also linked to our locker facility. At the time of opening of locker facility, we were informed to maintain an average quarterly balance of Rs.25, 000/- to avail of locker facility at discounted rates.
Subsequently, upon the insistence of the dealing officers, I also opened a new kid’s account in the name of Abhishek Agarwal bearing No. [protected] along with the cheque book and with the “ explicit understanding” that no transaction is necessary, Abhishek being minor.
Incidently, upon perusal of monthly statements, I could find that Rs. 500/- is being debited from my Saving Account to Abhishek’s account every month leading thereby to reduction in minimum balance. Accordingly, I rushed to your branch and met with Ms. S. Kotia, Manager. She actually informed about this monthly deduction to which I was surprised.
Anyway, in order to maintain minimum balance of Rs.25000/- and also in order to avoid any penal action whatsoever, I immediately deposited Rs. 10, 000/- in cash on 1st July, 2009.
Interestingly, till date, I have never defaulted nor even withdrawn a singly rupee from the bank account. Thus, this penalty of Rs. 1103/- levied on me is totally unjust and unfair.
Accordingly, you are requested to kindly take a sympathetic view in this case and order immediate waiver of the AQB surcharges including ST & CESS for the period April- June, 2009 due to the above reasons so as to restore customer confidence in your system.
Thanking you,
Yours faithfully,
(Mrs. Aprajita Agarwal) (Dr. Anil Agarwal)
hdfc bank panipat — transfer of account
resp sir,i have requested for transfer of my account from noida sec-62 to gt road panipat before 20 days.it seems to be that bank is not taking any care of my request.plz help me.
Hi All,
My name is Arun Kumar. S, I have taken two wheeler loan from your bank, the loan account number is 90153923 and there is no any pending payments from my end, the loan has been closed successfully on December 2008 and I got R.C book from your Chennai egmore branch.
I have sold my two wheeler and my two wheeler buyer have asking NOC (no objection certificate) for releasing my payments, then only I came to know there is a NOC has to be provide from HDFC Bank after close my loan successfully.
I have visited to your Chennai egmore branch on 22nd August 2009 for my NOC, they said as my account has not closed. We will request to close the account then I will get the call from HDFC Bank and get NOC after 7 business days and they have given HDFC BANK ([protected]) customer care number and my account number but I have not get any call so I called you customer care, they said as, there is some excess amount is there in my loan account, first HDFC BANK will repay that excess amount then you will get NOC and this process will take 3 business days for repayment and account close, 7 business days for receiving NOC and they given reference number for this, the reference number is[protected].
I am following up since 24nd august 2009 and calling your customer care frequently but all the time you the peoples are giving the same answer that, I will get a call from HDFC BANK and close the account and will get the NOC after 7 business days but I am not getting any kind of response from your end up to 03rd September 2009 4.00pm.
Mr.Subash from HDFC Bank, his mobile number is [protected] has called me and he said, HDFC Bank will repay your excess amount with in a 10days and close the account then I will get NOC after 15days.
I am getting frustrated everyday about this issue, without NOC my two wheeler buyer will not release my payments and my bike so I am using a bus for my local traveling and getting suffered because of HDFC Bank.
I am requesting you and begging you, please please kindly release my NOC with immediate effect and I don’t want that my small excess amount.
Yours truly,
Arun Kumar.S
My name is Arun Kumar. S, I have taken two wheeler loan from your bank, the loan account number is 90153923 and there is no any pending payments from my end, the loan has been closed successfully on December 2008 and I got R.C book from your Chennai egmore branch.
I have sold my two wheeler and my two wheeler buyer have asking NOC (no objection certificate) for releasing my payments, then only I came to know there is a NOC has to be provide from HDFC Bank after close my loan successfully.
I have visited to your Chennai egmore branch on 22nd August 2009 for my NOC, they said as my account has not closed. We will request to close the account then I will get the call from HDFC Bank and get NOC after 7 business days and they have given HDFC BANK ([protected]) customer care number and my account number but I have not get any call so I called you customer care, they said as, there is some excess amount is there in my loan account, first HDFC BANK will repay that excess amount then you will get NOC and this process will take 3 business days for repayment and account close, 7 business days for receiving NOC and they given reference number for this, the reference number is[protected].
I am following up since 24nd august 2009 and calling your customer care frequently but all the time you the peoples are giving the same answer that, I will get a call from HDFC BANK and close the account and will get the NOC after 7 business days but I am not getting any kind of response from your end up to 03rd September 2009 4.00pm.
Mr.Subash from HDFC Bank, his mobile number is [protected] has called me and he said, HDFC Bank will repay your excess amount with in a 10days and close the account then I will get NOC after 15days.
I am getting frustrated everyday about this issue, without NOC my two wheeler buyer will not release my payments and my bike so I am using a bus for my local traveling and getting suffered because of HDFC Bank.
I am requesting you and begging you, please please kindly release my NOC with immediate effect and I don’t want that my small excess amount.
Yours truly,
Arun Kumar.S
sir maine july09 mai hdfc bank mai account open kiya tha lekin meri custmer id no abhi tak mujhe nahi mila hai. mai aksar out of station rehta hu isliye maine kha tha plz meri sari detail mere email adress per send kar di jaye lekin abhi tak send nahi ki gayi hai so plz my custmer id no, debit card pin no. sent my email adress.
email:- [protected]@yahoomail.co.in
my A/C - hdfc[protected]
thanks.
email:- [protected]@yahoomail.co.in
my A/C - hdfc[protected]
thanks.
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