[Resolved]  HDFC Bank — Debiting amount without any information

HDFC Bank — ACCOUNT DEBITED WITHOUT ANY INFORMATION

Dear,

We I am a customer of HDFC BANK,
Branch: Gondia.
A/c. No: [protected]

I have opened my account last year as your executive told us we simply had to maintain a AQB (Average Quarterly Balance) of Rs.25, 000.

So we did the same with havin a amount of more than 1 lac for some months.

But unfotunately we withdrawl our amount from bank.

And as per the instructions given by your Executive Mr.Kapil Thakkar, If our AQB goes below the mentioned amount at that time we will receive a call, SMS, mail as a warning from the bank informing about the same. But we didn't received any. And they debited our account with amount of more than Rs.1100 without any intimation.

So we asked the Branch Manager of Gondia to get it reversed from the account. SO he promised us that our account will get credited within a week. But this took more than one months and the reversal is still pending.

So it can be clearly said that HDFC Bank is misguiding its customers and cheating with such kind of penalties without any intimation.

So please take the needfull action and revert at the earliest possible time.

Regards
Sanjay Jain
Gondia
Mobile: +91-[protected]
e-mail: laadali.[protected]@gmail.com

Dear customer,

At the outset, please accept our apologies for the inconvenience caused to you.

As communicated earlier vide our letter (and email) dated June 1, 2009, we have observed that there has been no salary credit in your above account during the period (April 2009 to June 2009) and under the circumstances we have withdrawn the special benefits (like Zero balance account, Free International Debit Card and Free Demand Drafts on HDFC Bank locations) enjoyed under the Corporate Salary Program.

We would like to bring to your notice that your account is designated as a Savings Regular Account and hence you will need to maintain a minimum average quarterly balance (AQB) of Rs. 10, 000. All the terms and conditions governing the Savings Regular account will therefore become applicable effective this date.

In event of non-maintenance of AQB, a charge of Rs.750/- per quarter (exclusive of education cess & service tax) will be levied.

Please visit the following URL for the charges applicable for transactions on the Savings account in case the Average Quarterly Balance (AQB) has not been maintained in the previous quarter:

http://www.hdfcbank.com/personal/accounts/regular_acc_fees.htm


In line with our focus and commitment to customer service, we trust we have addressed your grievance in a fair and equitable manner and the issue has been resolved to your satisfaction. In accordance with regulatory guidelines, we are required to mention that you may approach the Banking Ombudsman (appointed by the Reserve Bank of India), in the event you are not satisfied with our handling of your complaint. Should you wish to exercise this option, please log on to http://www.hdfcbank.com/common/customer_center.htm for details of the Banking Ombudsman Scheme - 2006, for further information on how to escalate complaints to the Banking Ombudsman.


Regards, Customer Assistance, HDFC Bank

This complaint is against the fraud where HDFC bank is involved completely. I never applied for a credit card and last month a applied for a home loan with federal bank when those guys got my civil done it was showing a big outstanding against a credit card on my name whereas i never applied for one, i satrted following up with them n everytime on my mails they kept replying that will resolve my concern in 7 working days, n did not block that card even. now when i ask them about the details they do not provide and ask for the card number, how could i provide the card number which i never recieved. How could these guys activate and deliver a card to someone without even verifying. Till date i never recieved a verification call and they say that a card from my name has been delivered on 22nd Jan' 2010 itself. I am sure that the HDFC employees are completely involved in this fraud since they made and delivered a card on my name without my concent and knowledge and today i am going to file a FIR against the bank. n this is my advice to the bank to revert to me at sugandhaa.[protected]@gmail.com or i see them at the police station first and then court.

HDFC Bank — Amount debited from account without information

HDFC BANK DEDUCTED AMOUNT FROM MY BANK ACCOUNT STATING "AQB SER CHGS INC ST & CESS APR-JUN2011" DONE ON JULY 16TH IN MY ACCOUNT WITHOUT ANY INFORMATION. I AM VERY DISSATISFIED WITH HDFC BANK!!

You should have sent one email when AQB was not maintained and inform before deducting the amount from the account.


Kindly close my account SINCE YOU PEOPLE DO NOT KNOW TO INFORM PEOPLE.
[protected], NOIDA SEC 50, U P