[Resolved]  HDFC Bank — Cash-Back

I Vishal Pathak, have HDFC Gold Credit Card(Number-[protected]) with myCity Benefit card
having smartpay option enabled. I am using this city benefit card from last 3 months, also enable bill pay option for MSEB, my 2 mobile numbers & a policy. While giving me this card bank executive told me that i will get 1.5% cash back on each bill paid. But in last 3 month i have never got a single penny from bank as cash back. During this period i called customer care(pune) thrice for the same which cost me almost 20 rs, which is much higher than the cash back i am expecting in a month.