[Resolved]  HDFC Bank Bank Credit Card — Complaint against failure to give a cashback: Credit card No: [protected]

Address:

Haryana

I wish to make a complaint against HDFC Bank. I have a Platinum Plus Credit Crad from HDFC bank (Credit card no. [protected]). In the month of April 2010, there was an advertisement from HDFC in Goibibo's website that "Pay by your HDFC credit card and get cash back worth Rs 250". This offer was valid from 14th April to 30th June. As such I booked 4 flight tickets from GoIbibo on 21/04/2010 believing that I shall get a cashback of Rs1000 in total for the tickets that I booked. However my latest statement that got generated on 14/05/2010 (almost a month later) does not show any cashback which means that no cashback was given to me.
This is extremely annoying as I had several other offers from other banks that I could have availed at the time when I got my tickets booked. I chose to go with HDFC as the offer looked lucrative. HDFC cannot misguide their customers this way. As per the policies, they cannot advertise anything which they do not offer in reality. It is extremely unprofessional on their part to indulge in such misguided services. I want the cashback to be creditted to my account at the earliest and request you to please look into this.

Thanks & Regards,
Sunita Dutta
[protected]