[Resolved]  HDFC Bank — credit dispute against credit card

Address:

Gurgaon, Haryana

Respected Sir/Madam,
I just want to inform you that on 20th of Oct 2012 there was disputed transaction happened through my credit card ([protected]) between 9:50 P.M to 10:10 P.M amount 24500. Same time called to the customer care HDFC and blocked the card. I have also logged a FIR in New colony Police Station and submitted one copy of FIR to ICICI bank New colony morh gurgaon. I have asked them to provide a cct camera footage of duration 9:45 PM to 10:10 PM of 20th of oct 2012 of ICICI ATM Bhim Nagar. Moreover I have submitted a complaint application and credit dispute form along with police FIR copy to HDFC Bank executive. Letter Ref No:- [protected].
Moreover I have not received any confirmation letter or E-mail from HDFC bank regarding settlement of dispute amount, Even after multiple follow up from customer care but unfortunately nobody has solved my disputed amount ( Ref no [protected] , [protected]). Beside that I will defiantly pay credit amount which was used by me.

I would be highly thankful, if you would help me to solve my credit dispute amount and other extra interest charges.
Below are the details of Dispute transaction and amount .
Rs10000 – 088494(Trans id), Rs 4000 - 089028(Trans id), Rs 5000 – 088770(Trans id),
Rs[protected]Trans id), Rs[protected]Trans id).
regards
rahul gupta
[protected]