HDFC Bank — Making wrong promises and taking charges annual fee without person being signing for it | |||
This is Ashish Vishwakarma . I had been getting many calls for getting the hdfc credit card and finally i said its ok it its having no annual fee and its visa !! And the guy came I filled the form and I didnt filled the form which says for Rs 399 annual fee and on asking he said just a formality but i refused and did nt filled as the customer care said that you just fill your vodafone postpaid details will get it automatically added to our hdfc card and then I need not to pay any annual charges . Later I got a Master card instead of Visa and that TOO HAVING 399 Annual fee and on enquiring with customer care they said no this is having annual charges . I said to cancel this card and also to raise this concern as I M NOT GONIG TO PAY a SINGLE PENNY from my pocket . This is just making the consumer a fool !!! Req No 1 : Dont remeber but they didnt logged the actual issue which i said and was ignored Req for concern raised again : [protected] Req for total cancellation of card : [protected] Was this information helpful? | |||
 4 Comments | |||
Comments
I have send a mail too . I dont want this card at all and dont want that you put more and more charges of interest on that 399 Rs which you added yourself . I am not going to pay for which you lied to me
!!!
!!!
Yesterday I got a Credit card statement for same charging 440 Rs ( inc tax) .. WHY ARE YOU MAKING CONSUMERS AND NOTHING BEING DONE ON MY COMPLAINT .
I AM NOT GOING TO PAY THIS ANNUAL FEES AS INITIALY YOU SAID ONLY THAT I WILL BE GETTING A ANNUAL FREE CARD !!! CAN YOU PLEASE LOOK INTO THIS MATTER ???
Ashish
[protected]
I AM NOT GOING TO PAY THIS ANNUAL FEES AS INITIALY YOU SAID ONLY THAT I WILL BE GETTING A ANNUAL FREE CARD !!! CAN YOU PLEASE LOOK INTO THIS MATTER ???
Ashish
[protected]
Guys still no response on my complaint !!
Also As already told i already had broken my credit card and you have cancelled the same !! Can you please confirm again and let me know ?
Also As already told i already had broken my credit card and you have cancelled the same !! Can you please confirm again and let me know ?
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Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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We are sorry for the miscommunication over your credit card. We will investigate this from our end and take it up with the concerned department. We request you to write to [protected]@hdfcbank.com with your card and contact details and the reference number TTU[protected]. We will respond to you once we receive these details.
Regards, Customer Assistance, HDFC Bank