[Resolved]  HDFC Bank Standard Life Insurance Company Limited — Cancellation of HDFC SL Policy

Address:Mumbai Suburban, Maharashtra

Last year, I wanted to invest and did not want any Insurance Policy.
Still one HDFC SL Policy was mis-sold to me by HDFC Bank representative (name can be provided), as non-insurance Investment.

Two Premiums (Rs 50,775 + 50,775) have been taken from me, and I did not know the Policy Number, nor I have the Policy document with me.
Not only this, I had asked to close this Policy within the Free-look period but there was no action.

On various requests and follow-ups, I somehow got the Policy no as : 14505016 , But still don't have the Policy document with me.

Can you help me on this, and take the appropriate actions on this Policy.
I think I have all the right to hold atleast the Policy document, if the premium is deducted from my account without my consent.
Need to take this up with IRDA also.

Everytime I check this with HDFC Life or Grievance redressal cell of HDFC bank, I am provided with Complaint ID, but no action yet.
Below are various reference IDs:
HBL=[protected], HBL=[protected], HBL=[protected]
HDFCSL=767-173, HDFCSL=772-261
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Aug 13, 2020
Complaint marked as Resolved 
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HDFC standard life insurance — Policy Cancellation

I have taken policy of HDFC Standard Life Insurance (Policy No:[protected] but i have not interested in policy.I want to cancel the policy,,but they dont cancelling the policy.Please resolve the issue...

Harkamaldeep Singh
Jalandhar,Punjab
Dear Ms Jaishree,

We had despatched the final response letter to you on 7th August. Please confirm that you received it.

Regards,
HDFC Life

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