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even i am facing the similar error. priviously was able to recharge on mobile through netbanking but now when i try to recharge, I get a massage that " you are not authorised user, so please help me enabling my account for net moble recharge. even if i do it with the Debit card i get Authentication Failed Error.
I am a HDFC Preferred customer and I am facing this problem since last 2 months. The transaction which I used to do earlier with netbanking - like paying sbi credit card, reliance and google adwords (through times of money) in all cases it say " you are not authorised user..."
What kind of HDFC customer support is existing -- we are talking of online and its been more than 60 days this has not been resolved
What kind of HDFC customer support is existing -- we are talking of online and its been more than 60 days this has not been resolved
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I am Dalveer account No:[protected] priviously able to recharge on mobile threw netbanking but now when i try to recharge, I get a massage that " you are not authorised user, so please help me enabling my account for net moble recharge.