No Proper Response from HDFC executives
1. At the time of applying the credit card the customer representative told that I have won HDFC platinum card as complementary gift, even the brochure they showed me the platinum credit card. But when I got through post I got Gold credit card. I complained the Customer care but no response.
2. I got the HDFC Gold credit card No: - 4346781015393531 dated on 06/12. At the time of discussion HDFC representative told me that the is the complementary gift so you don’t need to pay any dispatch & other charges. but in the last 3 days I have got 4-5 messages from hdfc bank for the dispatch bill & min due charges(500rs).There is no proper response for the queries from customer care. Very pathetic service.
Due to this reason i am not interested to use the credit card .So pl.Cancel my credit card.
Note: Even for cancellation there is no proper procedure from HDFC representative