[Resolved]  Hero Honda Bike — Very poor servive

Address:Gurgaon, Haryana

Dear Sir
I had gone to servicing my motorcycle to the nearby Authorised herohonda servive center, Auto needs, Gurgaon on dt.26-04-10. When the person was serciving my bike i was seeing that he was draining petrol from my bike for 5 minutes. When i reached there and asked he said that due to shortage of oil for filter washing he was draining petrol. Then I asked the supervisor , when he asked the fitter he also replied the same. Then the fitter behaved me rudely & made ready the bile in 2 minutes. When I asked the servicing was complete, he replied yes. Then i brought my bike. I am seeing that my bike showing mileage 30km/hr & I am observing the engine hunting sound, causing acceletor playing more. I am very depressed after the servicing. Please advise me what to do?

Regards
Srikant KRS
Mob.[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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NAME : P.MUTHU SEKARAN
VEHICLE # : 5737(hero honda spelender +)
PHONE # :[protected]
SUBJECT:
MY COMPLAINT:

My Vehicle service date on[protected]. clutch plate replaced on the date[protected]. but after two days my vehicle gear shift liver not working. tell about the ashok auto agency in salem. but not responding. this service station is very very worst service station. please reply for me and saw the problems.

Thanking you

my email id:([protected]@gmail.com)
H.S.BISHT VEHICLE-AMBITION-135
MAKE- 2004 MOB.-[protected]
SUBJECT- DEFECTIVE MODEL & UNSATISFACTORY SERVICE
SIR,
I REGRET TO INFORM YOU THAT THE ABOVE MENTIONED BIKE"S HEAD HAD TO BE OPENED JUST THREE MONTHS AFTER THE PURCHASE AND A BROKEN SPRING WAS REPLACED.SINCE THEN THE LEAKAGE FROM THE HEAD HAS NOT STOPPED INSPITE OF THE FACT THAT I HAVE BEEN A REGULAR CUSTOMER OF YOUR SERVICE CENTRE AT ROORKEE (UTTARAKHAND) FOR ALMOST FOUR YEARS.BESIDES IN THE PROCESS OF SERVICING THE BOLT OF THE HEAD BECAME FREE.IN ADDITION TO THAT THE RODS OF THE FRONT SHOCKER HAVE LOST THE POLISH CAUSING CONTINUOUS LEAKAGE OF SHOCKER OIL.IT IS UNWORTHY OF THE REPUTE THAT YOU HAVE IN THE MARKET.KINDLY INFORM ME HOW CAN YOU COMPENSATE THE LOSS I HAVE INCURRED.
THANKS
E MAIL [protected]@gmail.com

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