Comments
Dear Sir,
I owned a Herohonda Pleasure on 20.05.2010 from Bharat Motors, Rasulgarh (Bomikhal), Bhubaneswar. From June 2010 onwards the fuel meter was not working for which I have contacted the authorised station at Kharavel Motors, Lewis Road, Bhubaneswar. Due to non response, I lodged a complaint at the area office at Bhubaneswar on 27/10/2010. But received no response. Repeatedly I contacted with the connected person Mr. Rao and Mr. Rath. Instead of providing services, I faced humulations. I have also sent my complaint to [protected]@premjis.com; but no reply is received for which desperately I am lodging this complaint. Please realise the if no service is provided to a customer for long more than six months, what is the use of big reputation of the company in the nation wide. As I have no e.mail ID, I am sending through my friends mail address for solution. Correspondence if any, may be sent to [protected]@gmail.com at the earliest.
Yours sincerely,
Jagannath Pradhan,
Directorate of Agriculture & Food Production,
Orissa, Heads of Department Building,
Bhubaneswar-751001. -ODISHA-
Tel:[protected]
I owned a Herohonda Pleasure on 20.05.2010 from Bharat Motors, Rasulgarh (Bomikhal), Bhubaneswar. From June 2010 onwards the fuel meter was not working for which I have contacted the authorised station at Kharavel Motors, Lewis Road, Bhubaneswar. Due to non response, I lodged a complaint at the area office at Bhubaneswar on 27/10/2010. But received no response. Repeatedly I contacted with the connected person Mr. Rao and Mr. Rath. Instead of providing services, I faced humulations. I have also sent my complaint to [protected]@premjis.com; but no reply is received for which desperately I am lodging this complaint. Please realise the if no service is provided to a customer for long more than six months, what is the use of big reputation of the company in the nation wide. As I have no e.mail ID, I am sending through my friends mail address for solution. Correspondence if any, may be sent to [protected]@gmail.com at the earliest.
Yours sincerely,
Jagannath Pradhan,
Directorate of Agriculture & Food Production,
Orissa, Heads of Department Building,
Bhubaneswar-751001. -ODISHA-
Tel:[protected]
Sir,
Kindly intimate the action taken over my complaints sent in the confrmation code No.38328 to this mail as I have no email Id.
Date of purchase of Hero Honda Pleasure 20.05.2010
Date of defect detected: June 2010
Complaint lodged immediately
NO RESPONSE TILL DATE.
Yours sincerely
Jagannath Pradhan
Kindly intimate the action taken over my complaints sent in the confrmation code No.38328 to this mail as I have no email Id.
Date of purchase of Hero Honda Pleasure 20.05.2010
Date of defect detected: June 2010
Complaint lodged immediately
NO RESPONSE TILL DATE.
Yours sincerely
Jagannath Pradhan
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i bought new hero honda pleasure green colour three months before in M.S.K MOTORS, SATHY ROAD, ERODE, TAMILNADU at the time of first i had a problem, that the right side mirror will rotate in all the direction, i registered complaint regarding that they pasted a solution which start with quick....... but at the time itself it starts to rotate in all the direction, i said at the second free service i will replace it they replied okay, as i went for second free service dated(20.05.2010) i registered same complaint the right side mirror rotating at all the sides, back brake not at all working properly nad there is some noise from silencer, but i went for delivery on today i feel all the complaints remain the same as before, specifically the right side mirror remains same problem i said the problem to the MANAGER, i dont know his name but there is very big mole in his nose, he use to wear glass,his response WHAT? OK? WHAT SHOULD I DO? WE CAN'T CHANGE! THERE IS NO STOCK? i asked when will be stock available, he said I DON'T KNOW! I CAN'T REPLACE, BY SHOUTING HE WENT INTO HIS ROOM! IS IT A PROPER BEHAVIOUR OF THE MANAGER? HOW WOULD HE BE A MANAGER? WHETHER THE BASIC DISCLIPINARY IS VERY VERY POOR TO THAT RESPECTED PERSON, I SHOULD KNOW THE PROPER ANSWER WITH RESPECTIVELY.AM VERY DISAPPOINTED BY THE MANAGER OF IRRESPECTIVE ANSWER, HOW WUOLD I REFER MY FRIENDS TO GO ON M.S.K MOTORS, SATHY ROAD, ERODE, TAMILNADU. CAN I GET PROPER ANSWER? AM WAITING FOR UR REPLY,KINDLY ADVISE THE MANAGER TO BEHAVE PROPERLY WITH CUSTOMERS.
OWNERS NAME: D.BANUMATHI
BIKE NUMBER : TN 33 AQ 5196
COLOUR : GREEN