[Resolved]  Hero Honda Splendor Plus — the tire is defective

the tyer is defective given in my bike i complain many time n go there they not responding always saying whn the tyer will come v will call u its long time gone but i dnt get any solution.pls sole the problem of my
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Aug 14, 2020
Complaint marked as Resolved 
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I have purchased hero honda splendor bike on 06/07/09.
there was a problem in bike on 28/10/09 which was being placed in front of metro automobiles (vapi)on same date.
the problem was of vobbling & they suggested that we have to change the tyre to solve the problem.

Follow up 1. i called up in metro automobiles on 3/11/2009 they replied they dont have tyre in stock.

Follow up 2. I called up in metro automobiles on 7/11/2009 they replied today is saturday u bring your bike on monday i.e 9/11/2009.

Follow 3. i took my bike on 9/11/2009 at showroom & they gave me my bike at 4 pm saying the problem is not solved & will inform you when they receive tyre from company.

Followup 4. I called at showroom today i.e 18/11/2009 they replied why r u calling continously we will call you dont harress us.


Now i need an explanation or satisfactory action against metro automobiles for the harressment they have done to me. If there is any big expenditure due to this problem in my bike than i will not be responsible.

I am not at all happy with the service.

so keeping this in mind kindly suggest me what to do, & also a need a report of action taken against metro automobiles as soon as possible.


Thanks & regards
Jalavddin shekh.
[protected]
yes i agree am from chennai i too bought an vehicle in splendor show room initially i got the vobbling problem they told that we will give you the letter for replacethe tyre in dunlop company, i tried to reach there for replace but o couldnt reach after an month(last month) i went there but they inspected my bike and they told we dont recognise any problem so we cannot replace the tyre, then i asked from them to give me in written statement, but they refused and finally they replaced,
but stiil now the vobbling problem has not solved, so i check with the local mechanics they told that the problem is in the tyre, so i dont know what to do ...
i dont where to complient, and worst service i ever seen before


thanks
ramkumar
chennai

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