[Resolved]  Hindustan Lever-Pure It — Service

Address:West Tripura, Tripura

I have registered a complain on[protected] to Customer Care of Hindustan Lever regarding problem of a home appliance (Pureit water purifier) vide complaint No-C[protected]. On[protected] a sms has come into my cell phone that my call has attended and request me to give a feedback regarding service. Actually no body has come in my house or attended my compliant. I'm still facing some problem with my appliance.
>Debasish Roy Choudhuri
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Aug 13, 2020
Complaint marked as Resolved 
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Hindustan Lever-Pure it — Worst Service & Deceiving customer to sell product

Pure it launched by Hindustan Liver, i have purchased it 01 year back, its service for replacement of kit is wholy decesive, they sell their prodcuts keeping customer in dark and not informing about the service charges for changing the battery kit & says if Service provider asks u for the Service fees please call us & then their both Help line numbers not responding, u call whol day.
PURE IT service is PATHETIC!!!

If you are looking for after sales service do not even think about buying. Water leakage problem is persistent.. I registered a call 6 days back. Been calling daily. No one has turned up yet. Simple battery replacement was ordered no one from the co. has come yet.
change of battery
My name is jitender kumar my customer ID [protected] I have purchase a Hindustan Uniliver Pureit 03/06/2010. From your advertisement we have known that pureit gives us 1500 liters water as save as boiled water but within 02 months our germ kill battery has became red. In..
My CUSTOMER ID IS [protected], This complain regarding germy kit, I have buy new germikit at september. 2010 of 1500 ltrs. Within a 02month its showing red.We are TWO members family. Please kindly replace the GKB as soon as early possible, so that we protect with bactarial water.
Kindly send reply soon to my email id : [protected]@gmail.com,
I am not satisfy with ur executive services for satisfactory reply.
Thanks,
-jitender kumar from karol bagh (new delhi)
sir my customer id is [protected]. Your service is very bad, because i am continuously giving a complain to ur reprsentative who is receiving the phone call but no action has been taken for the last more than 10 (ten) days and even today i m not getting any positive response from ur side.

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    PureIT / Hindustan Unilever Phone
    +91 92 3050 0500 [PureIt]
    +91 92 4310 0100 [PureIt]
    +91 92 2320 0200 [PureIT]
    PureIT / Hindustan Unilever Address
    Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
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