Comments
Dear Sir,
We are writing to express our immense pleasure in thanking you for your feedback on our product and service. You are our esteemed customer and we appreciate your invaluable feedback. A positive feedback like yours goes a long way in reinforcing our faith in investing behind providing excellent service to our consumers.
We will be glad to assist you for any kind of future queries.
You may reach us by,
1. Replying to this response, or
2. Email: pureit.[protected]@unilever.com, or
3. Website: http://www.pureitwater.com or
4. Phone Call @ our 24 x 7 Pureit helpline:[protected] /[protected].
Regards,
Resha Parkar
Manager-Consumer Communication & Analytics
We are writing to express our immense pleasure in thanking you for your feedback on our product and service. You are our esteemed customer and we appreciate your invaluable feedback. A positive feedback like yours goes a long way in reinforcing our faith in investing behind providing excellent service to our consumers.
We will be glad to assist you for any kind of future queries.
You may reach us by,
1. Replying to this response, or
2. Email: pureit.[protected]@unilever.com, or
3. Website: http://www.pureitwater.com or
4. Phone Call @ our 24 x 7 Pureit helpline:[protected] /[protected].
Regards,
Resha Parkar
Manager-Consumer Communication & Analytics
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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63%
Complaints
1721
Pending
0
Resolved
1061
+91 92 3050 0500 [PureIt]
+91 92 4310 0100 [PureIt]
+91 92 2320 0200 [PureIT]
Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
HINDUSTAN LEVER - PUREIT — Brand new Fiber filter doesn't work properly within 5 days.
I bought Pure it on 27 march, it worked well for 3 days and 4th days onwords the top fiber filter (white colored) started giving problem, when I pore water it won't go fast. I tried to clean two three times but efforts were worthless.When I called up pureit (Hindustan Lever) customer support, they said they will send their person in 48 hours, but without attending the problem i received a SMS that they have attened the problem and provided solution and asking feedback for their service.
When i called second time told the fact, a lady appolozied for that and said she will send service man within 48 hours.