[Resolved]  Hindustan Pure It Water Filter — Germ Kit Replace

Address:

Indore, Madhya Pradesh

Dear Sir/ Mam,

I have Purchase a Hindustan Pure It last year my customer ID No.[protected] Name Manoj Sharma. it’s germ kit was expired dt. 12.6.2010 & I have call customer care at that same time that our pure it germ kit was expired & provide me a new germ kit (he said two type of germ kit available one small Rs. 365/- & one big Rs. 510/-) then i ordered a big germ kit worth Rs.510/-. we pad also Rs.510/- companys sales man against Retail Invoice No. IS10/[protected] dt.[protected]. but We have received a small germ kit worth Rs. 365/- from there side then I have call customer care 3-4 times ( REF No. S10/INR [protected] dt.18.6.10 mr. ahmad & secound complain no. S10/INR [protected] dt.21.6.10 mr. rajkumar & third time mr. gaurav ) that I have not received the rite kit worth Rs. 510/- he will reply me that sir you have loge a complaint of our executive & will provide you wirh in next 48 hours after that not receive the same till yet. Again I have call & that call center person tell me that sir will provide you after your 2nd complaint (with in 48 hours) but I am not received a big kit till date 3-7-2010.


Request you to pls help on the same




Manoj Sharma
mob.no.[protected]

dt. 3-7-2010