[Resolved]  Hindustan Unilever Limited For Water Product Pureit (Autofill). — Bad Service

Address:Ahmedabad, Gujarat

It has been pathetic experience with Hindustan Unilever Limited for Water product Pure It (Auto Fill).

I have purchased pure it on 23rd March 2011 in the Name of :Satindra Rawat, Contact Number :[protected].

On 3rd May 2011 Germ Kill Kit indicator was showing red so we called on your help line number there requested for kit. Same has been delivered to us on 5th May 2011. By Agency Paradise Synergic, Technician was Faruk .S who installed kit and assured that during one hour water will start storing as usual . But same was not fit properly and water started leaking from big tank. We called that technician again so he said will come and check it again. After regular reminders to him as well as regular follow up with your help line numbers also till date no body has turned up to solve our problem. Today is 6th Day we do not have filtered water at our home. Trusting Hindustan Unilever Limited we have been very bad experience, just to wait and watch.?????? for queries to be solved?

Satindra Rawat
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Aug 13, 2020
Complaint marked as Resolved 
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Hindustan Unilever Ltd. / Pure It — BAD SERVICES OF HINDUSTAN UNILEVER LTD.

I have purchased PURE IT in November'08. At that time they said we will provide you life time quick services.

There is a auto switch off in the Pure It after a period of time like 6 months. I called the toll free No. for services on 8.6.09 and they said the executive will be reach within 3 days. then again i called on toll free no. and askfor the no. for delhi . I called up at delhi costomer care from there they abused me said "Khabis ke bachhe ko bolo ki 3 din me ayega" then i contact the sr. person/ team leader, I complaint against him. I d'nt konw wheather the action has been taken or not but there is no executive come till date. we are bound to purchase the RO water regular at cost of Rs.20/- each bottle. as there is no good water supply in shalimar garden. My compaint No. S09/GHD[protected] dated 8.6.09.

Pls take the action.

Jereld Masih
Delhi
[protected]

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    PureIT / Hindustan Unilever Phone
    +91 92 3050 0500 [PureIt]
    +91 92 4310 0100 [PureIt]
    +91 92 2320 0200 [PureIT]
    PureIT / Hindustan Unilever Address
    Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
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