[Resolved] Hindustan Unilever Limited / PureIT Water Purifier — Germkill Battery

M L Mehta

from Firozpur, Punjab

Address:

Ferozepur, Punjab

Today, as I write this letter of discontent, the myth that Hindustan Unilever Limited is a company of great dispute is shattered, at least for me.

Over a month has passed since I placed an order for a germkill battery set. Barring a few phone calls from your executives, nothing worth consumer satisfaction has been done so far.

Your TV ads declaring 1 crore prize to the discoverer of a better purifier seems a bamboozeling hocus-pocus. We drink filthy water these days, thanks to the HUL Pureit.

I expect an early order delivery and compensation for the harrasment meted out. Otherwise, legal address remains the only choice left to us.

Regards.

M.L. Mehta.
Bazar No. 2,
Near Sethi Hospital, Ferozepur Cantt.
State: PUNJAB
Mobile No.[protected]
PRODUCT SERIAL NUMBER: RPB[protected]

Was this information helpful?

No (0)

Yes (0)

Aug 14, 2020

Complaint marked as Resolved

Related PureIT / Hindustan Unilever reviews

View all 1721 PureIT / Hindustan Unilever Reviews

Comments

Siddhesh Sule

from Mumbai, Maharashtra

I strongly agree with you sir! Even I am one of the HUL Pure it's harrassed customer. They are having the most horrifying after sales service on earth. Their 'Helpline number' is the real threat. And its amazing to know that in spite of all these complaints they are not doing anything.
Do hell with HUL pure it!!! I am going to sue them for sure!!!

PureIT / Hindustan Unilever Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr.M L Mehta

This is in continuation to our conversation and the concerns mentioned in your blog dated 02nd Apr 2010 regarding your Pureit

I would like to thank you once again for taking the time to speak to us and provide valuable feedback on our product and services.

I would once again apologies for the inconvenience caused to you.

Our Service personnel had visited you on 10th Apr 2010 & replaced the Battery(GKB) & trust the replacement had been done up to your satisfaction.

I would also request you to confirm regarding the resolution of your concern.

You are most welcome to write back to me for any further queries or feedback regarding our services on pureit.[protected]@unilever.com or visit our website www.pureitwater.com

Rest assured of continued support always,

With Best Regards

Regards
Pureit Team