Hindustan Unilever — Germkill kit order 20 days back and not yet received | |||
Hi, I've ordered a germ kill kit of PURE IT water purifier around 20 days back. Till date, i haven't received it. I've called PURE IT customer care for more than 4 times to order Germ Kill kit and they were hopeless. They were telling that they don't have an active dealer in Kondwa Budruk (Pin: 411048) area. Now, tell me whom do i need to contact or escalate this issue? Do i need to simply scrap the current purifier and go for a reliable one like TATA??? My registered Mob number with Pure IT: [protected] Thanks, Dileep Was this information helpful? | |||
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+91 92 3050 0500 [PureIt]
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Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
This is in response to your earlier mail regarding the concern you are facing with Pureit.
We would like to thank you once again for taking the time and effort to reach us.
We would once again apologies for the inconvenience caused to you.
Our Service person had visited your place and rectified the concern, trust it has been done upto your satisfaction.
We would also request you to confirm us regarding the resolution of your concern.
You are most welcome to write back to us for any further queries or feedback regarding our services or call up the helpline @[protected]
Rest assured of continued support always
With Best Regards
Regards
Pureit Team