Hindustan Unilever / Pure It — Customer Care is ignoring the complaint raised for the product

pragrawa

from Bengaluru, Karnataka

Address:

Indore, Madhya Pradesh

I have Buyed a pure It and it is not working properly from last 2-3 months.
We are complaining about this to Pure It customer care from last 1 Month as rainy season has started so municipal corporation water is muddy in this season.

And the customer care response is always that the person will visit us in 12 hrs but they are not ended till now also.

Please take the needful steps against them.

the phone number by which they identify customer number is :[protected] and [protected]

and the 2 complaint number they had give us are c[protected] and C[protected]

Thanks and regards,
Prerna.

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Comments

PureIT / Hindustan Unilever Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Sir/Madam,

This is in response to your blog regarding your concern on pureit.
It was Our privilege to speak to you.
We would like to thank you once again for taking the time and effort to reach us.
We would once again apologies for the inconvenience caused to you.
Our Service personnel had visited your place & rectified the issue of your pureit upto your satisfaction.
We would also request you to confirm us regarding the resolution of your concern.
You are most welcome to write back to us for any further queries or feedback regarding our services or call up the helpline @[protected]
Rest assured of continued support always,
Regards
Pureit Team