[Resolved]  Hindustan Unilever Pure It — Change my Germkill Battery

Address:

Ghaziabad, Uttar Pradesh

My name is Sujoy Kumar Paul & my Kit no is RPBAF00009572. I have purchased a Hindustan Uniliver Pureit germ kill battery on 2/06/2011 of Rs. 550. As per Pureit condition, that germ kill battery gives us 2250 liters water as purified water, but within one month my germ kill battery has became red. Only 3 person in my family. I was launched a complain on 03.07.2011(Complain no. C[protected]. As per the commitment of customer care representative, somebody came in my house for changed the battery on 4th July 2011 upto 8 pm, but nobody came for the same. Again I was called in Customer care on 4th evening and launched a complain for change my pure it battery (Complain no C[protected], but again nobody attend my complain. Again I was called on 5th evening on 7.34 pm and talk with customer care representative about my complain and he ensured that his representative attend my problem within 8 pm on the same day. But again nobody attend my complain.

It is your responsibility & duty to replace the battery in free of cost. Neither I shall published all the details in my city & that can prevent your companies good will. So replace the battery as early as possible and save your company goodwill.

Sujoy Kumar Paul
Ph.-[protected]
House No.-155, Mohan Mekins Society
Sector-5, Vasundhara
Ghaziabad, Uttar Pradesh