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Hindustan Unilever Pure It Water Purifier - Germkill Battery Kit not delivered

 
9 Reviews
User
  soheil
We have ordered for a Germ Kill battery kit and I have repeatedly placed reminders and complaints to the customer care and yet I have not received any kit from the company.
The customer service is not providing the local office address and telephone numbers and names of the responsible officials so as to take a follow up.

I believe that the company is making false claims about service and purity of water etc at the time of sales.

Since I am not getting Pure water I should be entitled to receive 1cr as per the company advertisement
Complaint comments 8 Comments     Updated:
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Comments

 
Dear Mr.soheil

This is with reference to your comment on this website and the concern you have with the functioning of Pureit.

As I can see from the comment posted here that you have already contacted our customer care and have registered a complaint there.

At the outset would apologies for the inconvenience caused to you due to the delay in servicing you from our end.

We are keen to have your concern addressed immediately so that you are able to use Pureit.

You may please provide your contact details and a convenient time so that we can speak to you.

You are most welcome to write to us on pureit.hul@unilever.com or login into www.pureitwater.com and provide your Pureit details as well as your contact details .

Rest assured for continued support always.

Regards
Pureit Team
N
User
vishakha Pureit Water Purifier  - Bangalore, Karnataka, India
 

Battery kit not delivered - Pureit Water Purifier

I had ordered Pureit Water purifier Germ Kill Battery on 24 April 2010. They say it gets delivered in 2 days. But Nobody bothered to call and deliver the battery kit.
Today is 13th day. Whenever I call the helpline I get different complaint number.
N
User
kashma.cauvery Pureit Water Purifier  - Bangalore, Karnataka, India
 
Dear vishakha,

This is with reference to your comment on this website and the concern you have with the functioning of Pureit.

As I can see from the comment posted here that you have already contacted our customer care and have registered a complaint there.

At the outset would apologies for the inconvenience caused to you due to the delay in servicing you from our end.

We are keen to have your concern addressed immediately so that you are able to use Pureit.

You may please provide your contact details and a convenient time so that we can speak to you.

You are most welcome to write to us on pureit.hul@unilever.com or login into www.pureitwater.com and provide your Pureit details as well as your contact details .

Rest assured for continued support always.

Regards
Pureit Team
 
I am using PureIt in Cuttack, Orissa. I tried both the phone no N sms service for germ kill filter. But I could not get d service. Plz reply me what should I do? Can i order online for 1000rs compact pureit in cuttack

thank you
 
sir, i am from Tamil Nadu. I am using ur pure it from past 3 years, but nowadays we cannot contact ur customer care. my battery kit was completed past one year itself but i could not get another new one.how can i order new battery sir? my emai address is murugavel.nalini@gmail.com. we dont have any local address, if any address means please provide that otherwise purufier is waste only. i am waiting for ur mail sir.
 
I am Subrata Chakraborty I bought a purity two months before but the battery is now make totally red & purity stop to flow the water. I call your service helpline still 2 weeks but they don't send any person to replace the battery. I face a problem for that. If the company not give the service properly then take back the purity.
 
pure it battery kit order
e-2 arera colony p.d parisar bjp office bhopal my contact no 8109239202
N Feb 1, 2011 by
User
rockrat  
 
Pure it service is shit, Ihave ordered a germ kit since 1month i have not recived the kit yet the customer care people say the person will come within 48 hrs and no one is reporting.

It is really a nussiance.They give so much addvertisement on the TV but it is really worst.

If they cant satisfy the customer with there product they should stop selling there product.

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    Hindustan Unilever Pure It Water Purifier - Germkill Battery Kit not delivered