Comments
Hindustan Unilever — bad after sales service
i am using water purifier of purit from last one year, but the afer sales services provided by the company was not satisfactory. i booked battery on 25th oct 2010 it is assured on the help line that the same will be delivered with in one working day. the next day customer care expert visit my home but instead of providing battery & kit he charge Rs. 100/- as service charges and gave the receipt which is having no. printed receipt no. on it to my mom. this is not the first time. we all togeth 20 persons booked the pure it purifier from the company & all of them are not satisfied with the services. my customer id. is [protected]. Dear Sir/Madam,
Greetings from Pureit.
First of all, we would want to thank you for taking the time and effort to reach us.
You may please provide your contact details and a convenient time so that we can speak to you.
You are most welcome to write back to us @ Pureit.[protected]@Unilever.com or call our helpline number @[protected] or[protected] for more queries.
Rest assured of continued support always.
Regards
Pureit Team
Greetings from Pureit.
First of all, we would want to thank you for taking the time and effort to reach us.
You may please provide your contact details and a convenient time so that we can speak to you.
You are most welcome to write back to us @ Pureit.[protected]@Unilever.com or call our helpline number @[protected] or[protected] for more queries.
Rest assured of continued support always.
Regards
Pureit Team
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Complaints
1721
Pending
0
Resolved
1061
+91 92 3050 0500 [PureIt]
+91 92 4310 0100 [PureIt]
+91 92 2320 0200 [PureIT]
Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
Pure It — Pathetic after sale service
I called pureit helpline to replace my pureit germ kill battery after 8 months from the date of purchase. They lodged the complaint and said that it will be replaced with in 3 days, BUT nobody turned up. afte r3 days i again called & the customer service agent told me that the complaint has been forwared and it will be done soon, BUT still after 3 more days no body turned up, PURE it customer service is PETHATIC. think 100 times before purchasing the product guys. The product is too good, BUt the after sale service is awefull. I got my pureit germkill battery replaced after 11 days. The call center agents of pureit are also not at all professional. they never put the customer on proper hold while grabing the information. Please rase your standard HINDUSTAN UNILIVER otherwise ur name will be ruined in society.