[Resolved]  Hindustan Unilever / Pureit Marvella — Not working properly

Address:Pathanamthitta, Kerala

Sir,
We have purchased One Hindustan Uniliver water purifier, Model:- pure it Marvella( Sl No:- RWM-[protected]& Bill No:- ISO9/845/5482) in the month of august 2008. Afterwards till date its not working properly, I was complaint Hindustan Uniliver help line number for Several times (Complaint No:- C[protected],Date:-20.09.2010 & C[protected],Date:-16.09.2010 etc: ), In Hindustan Uniliver add , Pure it challenge the Customer-home water purifier which meets all these safety criteria’s, then Pure it will offer to Customer Rs. 1 Crore. But all There comments are false .And also we haven’t received any feedback from there end
I requesting to you Sir, Please take needful action against above matter, and lodge this complaint
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Dear Miss Asha

This is in response to your mail dated 22nd Oct '10 regarding your concern on servicing of device.
We would like to thank you once again for taking the time and effort to reach us and provide valuable feedback on our product and services .
We would once again apologies for the inconvenience caused to you.
 
Our Service person will visit you on 27th Oct '10 & rectify the issues .
 
We would also request you to confirm me regarding the resolution of your concern.
You are most welcome to write back to us for any further queries or feedback regarding our services or call up the helpline @[protected] 
Rest assured of continued support always,
 
With Best Regards
 
Regards
Pureit  Team

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