[Resolved]  Hll PureIT Water Filter — non delivery of battery

This is really a big problem with this Pure it that i have registered for replacement of battery on 26.04.10 Monday but till now there is no response from the executives So kindly resolve this problem as soon as possible. As u know that these days without filter water is harmful for us...So please take a necessary action.


Preeti
[protected]

G - 62, Dilshad Colony
Delhi = 110095

Dear Mr.sumit nath,

This is in continuation to our conversation and the concerns mentioned in your blog dated 26th Apr 2010 regarding your Pureit

I would like to thank you once again for taking the time to speak to us and provide valuable feedback on our product and services.

I would once again apologies for the inconvenience caused to you.

Our Service personnel had visited you on 29th Apr 2010 & replaced the Battery(GKB) & trust the replacement had been done up to your satisfaction.

I would also request you to confirm regarding the resolution of your concern.

You are most welcome to write back to me for any further queries or feedback regarding our services on pureit.[protected]@unilever.com or visit our website www.pureitwater.com

Rest assured of continued support always,

With Best Regards

Regards
Pureit Team

its so unfortunate to be with pure it these people love to talk all kind of they can give to customers but they will never come back to you on lodging a complaint. do not buy this product and i will throw it out of my house today.

I am using pure it water filter for more than 2 years, and their is always problem when the battery exhausts, I have made number of complaints for the replacement of the battery on your helpline number [protected] and my customet ID No is [protected]. more than a month has passed, but still waiting for their response. One person2 days before came from pureit and ask me to Rs. 50 extra. I asked him why u charge extra, he is unable to provide the proper answer. Now I request u once againg to kindly send yr represetative at the earliest to change my kit. Otherwise I have no other option but to replace the water purifiier to some other company.

Mohammad Saleem Ali
C - 47, Medical Colony
Aligarh Muslim University
Aligarh - 202002
Mob: [protected]

I am using pure it water filter 4 months, and their is always problem when the battery exhausts, I have made number of complaints for the replacement of the battery on date 08/07/2010. but still waiting for their response. problem is that they dont have any other customer care number or any other contact no where we ask for the battery or near by service center from we can buy the battery. I have called so many time to customer care and they said they will resolve with one day...i got alot of masssges.. as susch you are satisfied our services sent a massegs Y/N. but still problem is as it is.

Request to all of them who is planning to purcahes this company, beware that kind of services. they cannt able to manage his customer.

i am requesting please revert my money how much you can and take your product. ill go someone esle.

Iam not going to suggest some else to use, that kind on product.


Rajat Tyagi
H No. 1103, Sector -3, Vasundhra
Ghaziabad U.P 201010
mobile no -[protected]