[Resolved]  Hll PureIT Water Filter — Germkill Battery Kit

Address:Uttar Pradesh

Pure It water filter germ kill battery fitted with original pack worked more than six months, but when it replaced with a new kit, it does not work as original.
This time I purchased bigger size so that it could run for long time . Unfortunately the indication did not show red, still white but water takes about 10-12 hours to get filtered. Secondly the quality of filtered water is also not upto the satisfaction. Layers of the calcium etc. can be seen in the filter.

Thus It is not hygienic and the filter is not worth.
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Complaint marked as Resolved 
Verified Support
Sep 23, 2010
PureIT / Hindustan Unilever Customer Care's response
Dear Mr.Brajesh kumar gupta,

This is with reference to your comment on this website and the concern you have with the Pureit.

At the outset would apologies for the inconvenience caused to you due to servicing you from our end.

We are keen to have your concern addressed immediately.

You may please provide your contact details and a convenient time so that we can speak to you.

You are most welcome to write to us on pureit.[protected]@unilever.com or login into www.pureitwater.com and provide your Pureit details as well as your contact details.

Rest assured for continued support always.

Regards
Pureit Team
Complaint comments 

Comments

HLL/Pureit — Non delivery of Germkill Battery Kit

Sir,

I have purchased Pureit water purifier of Hindustan Unilever company on 08 Sep 07. From April 08 to till date I am running from door to door for want of Germikill Battery Kit which is a mandatory spare for the purifier. I have registered for the subject item with their customer support number [protected]. The person attended my call assured me of delivering the kit within three working days. But I am yet to receive the kit. Kindly intervene.

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