[Resolved] Hll PureIT Water Filter — No servicing / battery replacement | |||
Hi, I have been in calling pureit helpline for more than a month to replace battery and service the filter. No one has appeared so far. I have also raised two online comlaints and will be raising one again today on www.pureitwater.com website. Can someone please get HLL to address my issue? Regards, Mohamed Soeb +91 [protected] mohamed.[protected]@gmail.com Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Aug 18, 2010 PureIT / Hindustan Unilever Customer Care's response Dear Mr. Mohamed Soeb, This is in continuation to our conversation and the concerns mentioned in your blog dated 06th Aug 2010 regarding your Pureit I would like to thank you once again for taking the time to speak to us and provide valuable feedback on our product and services. I would once again apologies for the inconvenience caused to you. Our Service personnel had visited you on 07th Aug 2010 & replaced the Battery(GKB) & trust the replacement had been done up to your satisfaction. I would also request you to confirm regarding the resolution of your concern. You are most welcome to write back to me for any further queries or feedback regarding our services on pureit.[protected]@unilever.com or visit our website www.pureitwater.com Rest assured of continued support always, With Best Regards Regards Pureit Team | |||
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+91 92 3050 0500 [PureIt]
+91 92 4310 0100 [PureIt]
+91 92 2320 0200 [PureIT]
Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
Pureit Water Filter — service replacement
Sir,I had requested for replacement of battery on 30 sep 2009. on [protected]. they promised to replace in 2 days. since then I had been calling and requesting but no action . I requested for the service manager number to raise a complaint . I was given a number of Mr. Madusudanan No. [protected]. to my suprise he never picks up the phone .( effective service manager ) .kindly advice me what i should do with this insrument as i am buying mineral water daily .
Can any one give me responsible person number whom i can contact and spill my grevance.
thank you
ganapathi