[Resolved]  Hll,pure It — changing of battery

i have ordered for changing of pure it water purifier battery(long lasting).it has been 15 days that i have complained for the battery,and i am making frequent calls to the call center of hll pure it on number [protected].every time they are booking it as a new complaint,and say that their executives will b w attending the problem within 3 working days,,for the past 15 days they are saying the same thing.i got fed up and opened their web page to complaint.but this is not only me but there are tooooooooooo many people facing the same problem.their post sale service is absolutely worst and poor and third rated.i request people not to to buy HLL pure it as it is having very poor post sale service

Dear Mr. K.anupama,

This is in reference to your blog posted on https://www.consumercomplaints.in site regarding your concern on GKB Delivery

We would like to thank you for taking the time and effort to reach us and provide valuable feedback on our product and services.

We would apologies for the inconvenience caused to you.

Our personnel visited you and had resolved your concern & trust the action taken had been done up to your satisfaction.

We would also request you to confirm me regarding the resolution of your concern.

You are most welcome to write back to us for any further queries or feedback regarding our services to pureit.[protected]@unilever.com or call up the helpline @ [protected]
Rest assured of continued support always.

Regards,
Pureit Team.